TruGreen Lawn Care
Dominion, Morrisville, NC

TruGreen Lawn Care Reviews

3.9 stars based on 406 reviews

Featured Comments:

• K

  Kevin W

  1.0

  I had TruGreen prepaid for the year and was satisfied at 1st. They stopped coming as scheduled and the weeds started coming. I called 3 times to have them come out and each time they promised to send someone I happened to be on the schedule. Nobody never showed. They came the 1st week of July and here I am in October no show. I called and complained and they said they would refund my money. Nothing yet. Funny thing is the day after I canceled they called me trying to get me to add an additional service. No thank you how about learning how to complete the agreed service 1st.

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  Response from the owner

  Hi Kevin, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at [email protected] so we can get in touch.

• M

  Mitch Smalley

  1.0

  Very disappointed! I utilized TruGreen Raleigh one year. I ended up with more weeds, brown patch, and yellow-brown grass in the majority of the yard. Local management made promises but their promises were empty; no improvement. So, I moved on to another firm and through the new company’s action our lawn looks great. I would not recommend TruGreen.

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  Response from the owner

  Hi Mitch, we're sorry to hear you’ve canceled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at [email protected] so we can get in touch.

• T

  Teresa Williams

  1.0

  The worst experience possible. Contracted with trugreen last year and at the end of the summer we had mainly weeds. They came out and sprayed and killed grass and weeds. They were supposed to come out and seed for us after this happened. I called and called and every time I was told they would come but November came and they had not come. We walked in the mud all winter. Last month I had a company come in and aerate and put seed down. But because of what trugreen did I have had to water every single day for hours and we have a well . I am extremely upset with them. Now it takes hours to get in touch with anyone with this company. When someone finally called me back it was evident they did not care. Offered no compensation for what they did. Absolutely do not use this company. I have several friends who have had the same problem. I have a picture of our yard from over a year ago and then pictures after they had been there for the summer. Our yard was green and no bare areas. I was only trying to get rid of some weeds but never dreamed they would kill our grass too. It is unbelievable that our yard looks so bad. Don’t know if we can ever get it looking good again because they just completely destroyed it.

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  Response from the owner

  Hi Teresa, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

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