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We offer information  related to Lawn & Order Landscaping in Hill, Cary, NC which runs in your neighborhood. Find out detailed info of the lawn care service provider like opening hours, addresses, phone numbers.

Lawn & Order Landscaping in Hill, Cary, NC | LocalLawnCare

I have used Lawn & Order at my home for the last couple of months and will never switch! The crew is always polite and makes me aware of what they are doing while out there or if they think any additional work should be done. The prices are more than fair for the hard work they do. Look no further when trying to find a landscaping company Lawn & Order is the company to use!

We use Lawn & Order for our business location and have had nothing but a great experience with them every time! Any crew that is sent out is always professional. Any issues or change in service we have are addressed right away. We appreciate all that you guys do!

Thank you so much, Element!!  We love helping you with your beautiful business location!

Prompt, clear communication and service. Easy and helpful consultation and plans drawn up. High quality work, nice grading of our dirt and mulch to help with drainage, and clean execution. Recommend!

Thank you!  Pleasure to work with you guys!

Thank you Lawn & Order for making our yard look great! The technician was on time and was extremely professional. We will recommend you to all of our neighbors.

We have been a Lawn and Order customer since moving to North Carolina 2 1/2 years ago.  We have been so very pleased with Joe and his staff.  Joe provided education and great service from the very beginning.  Joe continues to be very responsive and his crews are always friendly and do a great job.  From landscaping our front yard 2 years ago to doing our backyard this year they have done a fabulous job.  They are thoughtful and thorough each and every visit when doing our lawn. We highly recommend Lawn and Order.

Update, 4/15/2021:

Changed our rating from 2 stars to 5 after a follow-on visit this week.  Nate reached out to us after our initial experience and review, to hear it directly from us and see what could be done to make things right.  We were frank that the first visit did not meet the Lawn & Order reputation, and Nate immediately offered to schedule a crew to come out and correct things at no additional cost to us.

The crew arrived Wednesday afternoon, and after a short conversation with the crew chief, they got right to work.  In less than an hour, the crew chief walked me around the property to show what had be done, and things were picture perfect.

Bottom line:  We’re gonna call the first visit a fluke.  Nate stands by the work that Lawn & Order provides, and we’ll recommend them to anyone.  5 out of 5.

Original review below:

We initially heard good reviews for Lawn & Order on Reddit, and the guy who did the initial consultation was pleasant. Their first visit to mow was incomplete and obviously sloppy. Their crew did not mow or edge an entire area (clearly part of our property), and half of the backyard wasn’t mowed. We have a small lot in the first place, so we’re at a loss as to why they didn’t finish the job.

We reached out to the company, included many, many, pictures of the grass being unkept, tall, and clearly untouched (tips of the uncut grass as evidence), and Lawn and Order responded by saying it looked like they had the mower set too high. They also said they did not cut the weeds because it works better this way for the treatment (?). I’m not sure about the weeds issue, but the excuse re blades being set too high was not accurate at all - there is a clear difference between where they did cut and where they didn’t. Unless they switched the length of the blades midway through our back yard (we aren’t on a slope, no strange texture, very plain backyard) this sounds like a cop out.

We were hoping for lawn and order to just come out and fix the issue / cut the areas they skipped, but they said it would “sort itself out” at their next scheduled (e.g. paid) visit. Not sure why we would want to have them come back for another paid visit if they couldn’t be bothered to cut our small lawn fully the first visit.

Unfortunately we’ll be moving on to other lawn care companies, but wanted to provide this review so others know about our experience and the lack of resolution offered by Lawn and Order when we tried to reach out. To be clear, the staff was polite...just not helpful nor interested in fixing an incomplete job.

We switched to Lawn & Order about a year ago for our lawn care, and we have been thoroughly happy with the service. We are located in Cary, and our lawn looks better now than it has at any other time in the last eleven years. Lawn & Order has also consistently been exceptionally attentive and courteous whenever I have sent them an e-mail or left a voice message. I would recommend them to anyone looking for a reliable lawn care professional.

Thank you so much for taking the time to write this review!

A L&O Landscaping truck showed up at my home. We did not request or require their service. The technician exited the truck without a mask. Rather than coming to the front door to announce himself, he promptly, began walking through my yard with tools in hand. We had to run outside, stop him and ask him to leave.  He just stood there, rude and incredulous. The customer service agent did not have a response or provide an apology.

I just talked to you and apologized that our guy walked onto your yard.  Not sure what prompted a bad review.

I ended up canceling my service due to several issues. First one was I was quoted a price to have my yard maintenance done biweekly with yard waste bagged and places for waste management to pickup but this was never done. Leaves were always blown to the back of my house which was not agreed upon and made it look awful. I called several times to complain about this and was told they would make a note and place this on my chart. It was never corrected. Another thing that made me cancel was not actually mowing my yard. I have a tiny yard and they would take the weed eater and “mow” my yard by that way.  I call that trimming.  The last reason was an extra charge of 4% was added to your bill if you paid by visa. I think if you own a business it’s not your customer’s responsibility to pay the fee for this service. It should be offer but not the customer’s responsibility to pay the fee.

In order to keep our prices low, we do not charge our customers up front for credit card fees, this is why we pass it along ONLY the people who want to use it (3.5%).  Bagging of debris has been done for sure as I have personally bagged debris on this property. -Joe Bailey

Since switching lawn services, our yard has never looked better!  Joe and his crew consistently deliver!  Another priority is clear, understandable, and friendly communication.  We're always on the same page and I am grateful for Lawn and Order's hard work and services!  I recommend to anyone seeking the same thing.

Thank you Sir!  We very much appreciate you taking your time to write this review for us!

Lawn & Order Landscaping
Hill, Cary, NC

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Lawn & Order Landscaping Reviews

4.5 stars based on 56 reviews

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