Weed Man
Wall, Wixom, MI

Weed Man Reviews

4.5 stars based on 156 reviews

Featured Comments:

• H

  Hannah

  1.0

  I signed up with this service when I first moved into my home last year I paid up front for the year. Not month to month. This year after my lawn got worse throughout the year and they never called to ask about satisfaction, they called to renew, offering for me to pay up front as I had last year. I declined. I went with TruGreen instead. I always pay upfront because it’s a better value. Meanwhile I am traveling for work and WeedMan decides to come fertilize my lawn. I come home to a bill. They say they never spoke to me and it just auto renewed. Well, I know that’s a lie. They force me to pay for a service I never asked for. I pay and I tell them to NEVER come back. In no uncertain terms, I wanted to ensure that they would remember speaking to me since they were dishonest about speaking to me the first time this year. Today I receive a bill again. For a service rendered yesterday. My dogs didn’t even bark yesterday, lol no I didn’t leave the house 😂😒. I call them and remind them of me. I tell them they were trespassing and they are not welcome here. She says she will comp it, like I’m being done a favor. I make it very clear that I am not paying for their services and not a customer, she say “Oh My Gawwdd I just told you I’d comp it!” (As if their word means anything, not even once after setting up my account initially have they done their job correctly.) This business is manipulative and dishonest. Most of the time they didn’t even go in my backyard, which was part of what I paid for up front. Do not use them.

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  Response from the owner

  Hannah, I'm sorry you had a bad experience. I'm not sure where the ball was dropped but I promise we will work to make it right. Most of our clients love our service and have a great experience and I'm sorry this wasn't the case with your home. Please reach out so we can make this right and get to the bottom of this.

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  _ Wilkes

  1.0

  No difference in weeds after a full summer of treatment. They auto renew your service even when you tell them you dont want to auto renew. Older lady at the company is rude when addressing questions of payment related to auto renewal. Would not recommend.

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  Response from the owner

  I'm sorry you had a bad experience. Your results are definitely not what we expect or see after a full season. Please give me a call and let me look into the program and see what we can do to make this right.

• A

  Apurv Chavan

  1.0

  Enrolled in 'Full Program' start of the season that promises unlimited service calls - changed from another company on the promise that WeedMan has best customer service. First 2 applications were good but saw more weeds than last season so called them out for service start of summer. They came one time and the technician apparently spot treated each area with weeds. But weeds kept increasing as the months pass by, I sent them multiple emails with images of weeds in the lawn and requested for more service calls and expressing the concerns that weeds were growing everywhere. First response was full of excuses (there are different types of weeds, different seasons, rain, blah blah blah). Well it's the same case every year and for all the people in the area. My lawn has never been worse before and my neighbors have great lawns. How is their weed control working great then? Anyway, I respond to that email and no response for 2 weeks. I reach back out and I am told that a service call has been scheduled. No one shows up for 2 more weeks. I follow up 2 more times on weekly basis. No response!! Finally I decided to pull the plug and emailed them to cancel the service for remainder of the year and refund my balance. Guess what? No one contacts me to even get to know my concerns. That's because of the great "customer service" they promise I guess. Only good thing about this whole experience, my refund was processed within a week! Fastest response from them on anything that I requested for.

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