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Weed Man

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Property Masters Landscaping

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We provide relevant information of Turf Masters Lawn Care in Woodstock, Roswell, GA which runs near you. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Turf Masters Lawn Care in Woodstock, Roswell, GA | LocalLawnCare

This is our second year using Turf Masters. First year was great very few weeds if any appeared they were treated by the technician. This year is a whole different story, called in to complain and the manager said I need to call back in and request treatment. Never had to do that before due to the technician treating them while they were there. Last treatment when I called the manager wanted to argue with me and tell me it was there best technician they have and it’s who treats his lawn. I told him the only time I could see he was there was when he hung the door tag and the manager informed me that ring cameras don’t work and didn’t pick up his movement thru my lawn.

Mr. Bowman, we are disappointed to hear of your dissatisfaction with our service and customer service.  We will escalate this to upper management and someone will reach out to you to discuss your concerns.  We appreciate having the opportunity to resolve any issues.  Thank you.

Our lawn has never looked so good since hiring Turf Masters! We've used other companies in the past, so it was easy to see the difference in professionalism and results. They are quick to respond to us and have reasonable rates that allow us to have the best lawn we can have!

Hi Ms. Bogan. Thank you for taking the time to leave a wonderful review. We are happy to hear you are pleased with your service. We thank you for choosing Turf Masters Lawn Care.

I had to cancel my service with this company after the first treatment. My green Bermuda grass turned brown after the first treatment. I watered my grass on schedule and kept up with mowing my lawn as advised. I spoke to the technician who didn't want to take responsibility for the brown spots all over my lawn. The technician was unprofessional and went on to question my neighbors about my water schedule and who cut my grass. This is the worst company for lawn maintenance.

I used Turf Masters Lawncare of Jackson for the past  year based on a friend's referral. This was the worst decision ever. There is different technician for every treatment no consistency and therefore anyone could have easily put the wrong treatment on my centipede lawn.
My lawn looks awful, I have bald spots and can see dirt in some areas.  i reported this to the main office and someone came out to look at it. However, Cole the manger took a picture from the road in stead of getting out the truck to see the entire lawn and calling me for a face to face visit so I can point out the areas of concern. I spoke to  Manager Cole  about it and I told him that they killed my grass and were the company providing weed treatment.

He stated that grass is like a living organism and compared it to going to the same  doctor and then getting cancer as a comparison to my lawn. However, the lawn on the other had chemicals put on it by  Turf Masters Lawncare of Jackson and therefore killed my lawn.  Unlike with the human body it is hard to tell how and when people develop cancer. However my lawn was without a doubt treated by an incompetent company with a manager that references illness as comparison to poor workmanship. This is clearly a discriminatory comment for people that have Cancer.

First of all that was a very harsh comparison that is hurtful since I have family members that passed from cancer just recently. I spent thousand of dollars on sod and will never use Turf masters Lawncare of Jackson again. I have centipede  grass and it is very fragile  my lawn looks like someone over fertilized  it and burned my lawn. Not a professional or competent business from my experience.

We are very sorry to hear of your experience with our company.  First, let me apologize if any comment was construed as negative or insulting.  We're confident, that was not Cole's intention.  We will bring this to upper management's attention right away.  Thank you.

We had Turf Masters for over 3 years but our yard always had weeds, they kept making excuses after excuses as to why there are weeds. The first year they said it takes more than a year for their products to perform so we gave a pass. The 2nd year Turf Masters said that there are just some weed every year that are very strong. Every time I called they assigned a service manager who never lasted there beyond a year; I had more account managers than the years for which we had their services. The service manager initially assured to personally monitor my yard but eventually it became my responsibility to monitor it and give them service calls. With so many service calls we obviously did not want to fill our soil with strong chemicals, especially when we spend a lot of time in our yard. It reached a breaking point when they changed our service plan without our consent or agreement. They serviced only the front yard but kept charging us same amount of money. When I called again they said that their system only shows front yard on the plan. They had no answer on who or when it was changed. We always paid for the entire year in advance and feel have been wasting money for the last 3 years; extremely disappointed by their services.

Thank you for taking the time to provide your feedback.  This has been escalated to a manager and he is coming out today to chat with you and develop a plan to address all your concerns.  We appreciate the opportunity to resolve everything.  Thank you.

I've been using Turf Master for almost 6 months. They seemed to do a good job the first 2 treatments, the weeds died. Then the crab grass came back with a vengence. I called my rep and he came by right away. He agreed there was a problem. His manager called and said the would treat the crab grass right away and they did. Now a quarter of my yard is dead again, just like spring. I sent an email to ask about seeding, that's not recommended. The manager (Cole) called again to talk about the issue. I explained, this should not happen if they are doing their job. He told me that was my opinion. I suggested their tech either isn't properly trained or isn't doing his job because the last time he came out he supposedly spot sprayed weeds. Cole doesn't agree, said weeds do come back.
I won't be recommending Turf Master and won't use them again once my one year is up. This is terrible service and they obviously don't care about customers.

Mr. Sheppard, thank you for taking the time to provide your feedback.  We are disappointed to hear of your dissatisfaction with our service.

Crabgrass is an invasive weed and spreads quickly because of its thick blades and lateral growth. It can do permanent damage to your lawn by crowding out and smothering the grass surrounding it. Pre-emergents applied in late fall/early winter are the best treatment for preventing crabgrass.  If you have been with us for about 6 months, you likley did not receive enough pre-emergent treatments.  This is why we encourage people to give our program a full year.

Nevertheless, we would love the opportunity to address and resolve your concerns.  A manager will be reaching out.  Thank you.

We recently switched to using Turfmasters for our regular lawncare (fertilizing, weed control, treatment of grubs, etc).  The technician they sent out, Jay Dunn, was very knowledgeable and made some great recommendations.  In less than 2 months, our lawn looks spectacular!  And the pricing was very reasonable.  Highly recommend!!

Thank you for the kind words. We’re pleased to hear your service has been good and your yard is looking great. Thank you for choosing Turf Masters and we look forward to our partnership together.

We have had Turf Masters for just over a year now and are as happy as we can possibly be! The technicians that come (Kip first and now George) actually are as concerned with helping us have a beautiful yard as we are. They always discuss it with us, ask questions, make recommendations. They aren't here to dump chemicals on the yard and move on as quickly as possible. We've had the yard aerated twice now, once last year and once this week and again the guys who came out went out of their way to go over and over the yard until it was done right and thoroughly. It's so nice to see employees who seem to have a vested interest in the success of the company and their clients!

Nick from Turf Masters left me a message today about discoloration he noticed in my yard and he had some questions.  I called him back and he was spot on.  Told me he'd get his team out there in a few days to fix some other concerns he'd noticed.  Constantly get compliments on our yard and we don't have to do anything but mow.  We've had other lawn treatment services in the past and they were full of excuses and poor results.  TM was recommended to me by my neighbor 4 years ago and we've been delighted since then.  Honestly - he was driving through our neighborhood on the way to another of their clients, saw my yard, got out, looked, and called me.  Who provides service like that anymore?  Thank you Nick!

Wow!  What awesome feedback you have provided us. We are fortunate to have Nick on our team and this is a great example. Thank you for recognizing him and for choosing Turf Masters.

Had Turf Masters take over lawn care last year...
Was beginning to lose control of yard, but within 3 months it was under control, and my yard was green and lush all throughout the summer months, and had not weeds during the winter months.
So far this year, it has stayed clearer and has very rich green color.

Turf Masters Lawn Care
Woodstock, Roswell, GA

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