East Cobb Lawn Mower Service
Ferry, Marietta, GA

East Cobb Lawn Mower Service Reviews

4.2 stars based on 69 reviews

Featured Comments:

• J

  Josh Garber

  5.0

  I have been to this shop a number of times to get my lawn mower fixed and have my chains sharpened for my chainsaw. Recently I had 7 chains I need in a hurry to help my neighbors Boy Scout troop, #714, for an Eagle scout project. No only did the shop get it done on time, they donated some of the labor cost as an act of good will. Thanks guys, I will keep coming back as long as I continue to get great customer service!

• G

  Gayle Thomas

  1.0

  Worst experience in well over 30 years of my life. DO NOT TAKE YOUR MOWER THERE! $178 for a mower tune up. They disconnected the self -propelled function and did not tell me -- I found out when I tried to mow the lawn. Called to tell them that they forgot to attach it again and was told that it needed a transmission and that would run more than the mower originally cost. Neighbor who repairs mowers found a broken belt as the only problem. Took it back. Was told the guy who worked on it didn't work there anymore. Young guy swore they would only charge materials to rectify their mistake. Left it with them again. 5 weeks later it is done. Went to pick it up and Whoa! $82.50 to rectify their poor workmanship? Yes. Older gentleman was mansplaining and talking over me when I was explaining the chain of events. He called his technician in and the same happened. Said I had authorized removing the gears for the self - propelled function and they needed to be replaced. WHAT? No! I did not. So instead of $8 for a belt, I was charged $82.50 with parts at no cost but to pay for an hour of the tech's time. Calmly told them that that was not how the events came to pass and older gentleman said that the tech said it was. So now we have a "he said, she said" situation going 2 against one, with the 2 lying or deluded. I sensed a real chauvinist vibe in that encounter. There was no "winning" the argument - to have them admit they were wrong. I paid and left with tears of frustration in my eyes.

• M

  Mark Whitman

  5.0

  Extremely professional, knowledgeable, and helpful! Would recommend them to anybody for small engine repair and any other service they offer. Walked me through the repair and told me to avoid future issues!

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