The Ashton Real Estate Group of RE/MAX Advantage
12th, Nashville, TN

The Ashton Real Estate Group of RE/MAX Advantage Reviews

4.9 stars based on 966 reviews

Featured Comments:

• B

  Brian Hagen

  5.0

  Autumn Williams was my agent in Nashville TN. She was fantastic, she went above and beyond any real estate agent I have ever worked with. She was prompt, good communicator, very pleasant and worked very hard to find a property. She had my best interest in mind looking for the right property at the right price in a very difficult market. Ashton /Re/Max handled all documents well with no issues. I would Highly recommend Autumn, Kailey and the Ashton team.

• A

  Alexis Freyeisen

  5.0

  Katie Herndon was a true pleasure to work with. Very professional, her help extended way beyond the purchase of our home, a process she made very easy and seamless. Katie is extremely knowledgeable about the local market (she found our home off market), well-connected (we used her contacts for our mortgage), offers her opinion in an honest but kind manner which is invaluable. Katie puts her clients’ needs and interests first and jumps through hoops to support them in finding their dream home. We look forward to recommending Katie to friends in the future and more importantly sharing a few toasts with her as new neighbors! Cassie and Alexis

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  Warren Feld

  2.0

  The mark of a good professional relationship is good communication. Our experience was anything but. And I feel this contributed substantially to not getting the price for our house we expected, or the ease in finding a new home to move into. For example, we had a $330K offer for our house, the paperwork was screwed up, we asked for it to be corrected, and operated under the assumption that it would. However, when one week later we put a bit on a house, we found that this $330K offer had been withdrawn. We weren't told. The agent was not told. We had to pull our offer on a house we loved. We expected to close on the sale of our house as well as the purchased new house on the same day. When that day came, the closing was canceled for the new house, which could have left us homeless. With some fancy negotiation, we arranged to occupy the new house until a new closing date was set. That date was set but it came and went without any communication. And on and on each step of the way. No communication. Miscommunication. This problem extended to virtually all the other Ashton Group recommended businesses. Black Tie Moving: never completed the move; left lots of our stuff without letting us know. Tennessee Title: took 6 days instead of a couple of hours to close. Took 3 1/2 weeks for them to give us all the money we were due. Repeated calls and emails were never responded to. Tennessee Auction: withdrew $330K offer without letting us know; business relationship between Ashton Group and auction house severed without letting us know, leaving us in a peculiar position. Halo Realty Auction: provided the wrong information in their marketing materials and signage, so our house was misrepresented online, as much less than it was, on all the realty sites, and I think this contributed to us getting a lower offer than we expected. Weak description, wrong stats about size and bedrooms, $300,000 sales price instead of CALL FOR PRICE (which set a ceiling expectation for the bidding). Realtor for house we purchased: that realtor, too, was inept at her job. She failed to file required paperwork to local authorities before our contract agreement ended, then canceled the contract without informing anyone, as if the owner of the house was uninterested in selling. She failed to inform our realtor. But he also failed to double check to make sure the process was on track. And on and on. If you want and expect a professional relationship between you and your realtor, I would avoid the Ashton Group.

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