Weed Man
3rd, Grimes, IA
- Phone:
- +1 515-986-1119
- Website:
- http://upcutlawncare.com/
- Address:
- 222 NW 3rd St, Grimes, IA 50111
- Hours:
- Friday9AM–5PM
- CLOSED
- Reviews
- Map
Services
Weed Man Reviews
3.4 stars based on 24 reviews
Featured Comments:
D
DAN GOLDMAN
1.0
Started last season with weed plan and had terrible weeds called out for correction treatments over and over. End result my yard was killed with creeping charley and 2 other lawn company's said it is so bad the grass wont come back. Neighbors using True Green which I had prior no weeds at all in there yard! I have the worst looking yard on the block now and it was great when I used True Green the prior year with no problems! The manager came out and said he would make it right. I came home and they had over seeded the yard only the front yard and did not contacted me at all! I heard they are under new ownership as of last year and the expense is big from paying them for weed control that does not work! I am not the only one I talked too with the same issue. They stated that it is fungus which my neighbors do not have and obviously know they caused a issue by coming and trying to mend the issue by coming to over seed. Just got a call if I want to proceed with treatment next year I explained the situation and the manager said the only way to fix the problem is to completely redo the grass which is a huge expense.
Response from the owner
Mr. Goldman, I have looked at your account and I do see where Jay, our manager, agreed to try and help repair the damage that fungus caused and we indeed reseeded months after you had cancelled service. I'm sorry this was an unsatisfactory solution for you. I also wish to clarify that we are not new owners as of last year. We have been involved in the management of this location since its inception. If you change your mind and would like to discuss further treatment options, please feel free to give me a call at (515) 986-1119. Patti LeMaster, Administration Manager
J
Jenna Helbling
5.0
WOW!!! I would rate more stars if I could! I started back in 2019 and my yard continues to look amazing every year. I mean it seriously looks like a golf course. Definitely way better than Trugreen. I definitely feel like I am paying for actual outstanding quality. The technicians are super nice and answered all of my question, very knowledgeable and qualified to take on my tough yard. And on top of that the customer service is amazing I really feel like Im talking to a caring friend. Thank You Weed Man!!
Response from the owner
Jenna Helbling, Thank you!! Your review made our day :)
R
Rhonda Ketels
2.0
I had Weedman for lawn treatment during the 2021 season. They scheduled more visits than what I had orginally requested. I had many weeds growing in the outer perameters of my yard, near my fences and near my flower beds. They spent little time in my yard...here and gone in 10 minutes. I asked to cancel treatments after October, and they went ahead with winter fertilization while I was out of town. The office manager is very rude, and she claims I never contacted them to cancel. I had texts as confirmations but did not feel the need to keep them at the time. I've contacted them several times after receiving the bill, but in March I received a letter stating I had never communicated with them and they would turn it over to collections. I will never have them treat my yard again. I would rate them very low on office management and communications.
Response from the owner
Rhonda, I apologize that there has been some miscommunication here. In looking at your account, I do see where you cancelled your 2021 lime treatment, but not the winterizing treatment. Our system stores all the old text messages, so I was able to see the history. If you would like to discuss this further, please feel free to call me at 515-986-1119. Patti LeMaster, Administration Manager
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