TurfWorks - Lawn Care Service Oklahoma City
38th, Oklahoma City, OK

TurfWorks - Lawn Care Service Oklahoma City Reviews

4 stars based on 39 reviews

Featured Comments:

• C

  Cali Coward

  2.0

  I provided photos of my flowerbed to get a quote for weeding and mulching. They quoted me $200 which I accepted. They missed my first date and came three days later. When they arrived, I got a call from the office saying it’s going to be around $760. No apologies, just a standard, “this is what we are charging you now”. When I asked how they could make such a large leap, they said there was growth from when I sent the photos a week before (not true, my mom was visiting and was cleaning out the beds while she was here) and that my beds required 14 additional bags of mulch than the 10 they quoted. This quote was after seeing photos of the beds mind you. I asked them to leave as I wasn’t spending $560 OVER what I was quoted. Just a big waste of time.

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  Response from the owner

  Hi Cali! We're sorry about the mix-up and delay, the winds and weather has us shuffling schedules frequently to be able to accommodate as many services as we can as efficiently as we can. Speaking about your estimate, we, unfortunately misjudged your flowerbed photos. We use photos frequently so that we are able to quickly estimate, schedule and complete services for our clients. However, we're not always perfect, for that we're sorry you felt slighted by us. The good news is that when we arrived and noticed that we'd need a little more time to clean the beds and significantly more mulch as it was much thinner than what we thought we saw in the photos, we called and alerted you to the difference before we performed any work so that we wouldn't be stuck arguing over a surprise bill. Although I can 100% understand your frustration in a changing estimate price, we did not attempt to overcharge, subvert, or switch anything, we were in fact attempting to maintain transparency with you throughout the service and transaction. Since you were a new client, it's unfortunate we never performed any services at your property as I can assure you, you would not be disappointed with our flowerbed services. We maintain a very high standard which sometimes is a little more expensive than just throwing down mulch and leaving. We wanted to make sure your mulch had 2-3" of depth throughout your beds and that we were able to remove any actively growing weeds so that your beds stay consistently clean throughout the year.

• R

  Rich R

  5.0

  I wish I had found TurfWorks sooner....my flower beds have never looked so good. Last year's winter storm left my tress, bushes, and flowerbeds in bad shape. They came out weeded, replaced anything dead, mulched, etc. and everything now is picture perfect. Their crews are professional and are all of the same customer focused mindset. TurfWorks is truly about quality customer service at reasonable rates. Highly recommend them!!

• A

  April Kain

  5.0

  Bob aka Robert has done a great job on our lawn helping us with the crab grass problem we have had. It's really great to see someone take so much pride in their work like it was their own lawn. Definitely highly recommend!!!!!

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  Response from the owner

  Thank you April. Bob makes it a point to stay up to date on applications. He will be pleased with your feedback. We appreciate your business.

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