Tuff Turf Molebusters
Center, Byron Center, MI

Tuff Turf Molebusters Reviews

4.7 stars based on 174 reviews

Featured Comments:

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  Andrea Mink

  5.0

  We have been using Tuff Turf Molebusters' mosquito service for the past 3 seasons and are very satisfied with the company. The product they use is very safe for our family, dog, and yard. We still see plenty of butterflies and bees visiting our yard, but we never see mosquitoes. We really appreciate not having to use bug spray to enjoy time in our yard. Anyone we have talked to on the phone at Tuff Turf has been very friendly and easy to talk to, and not at all like talking to a "customer service" person reading off of a script. We are always notified of when they will be spraying, and they always show up as expected. They also send you an email letting you know who sprayed your yard and the date/time they sprayed. Our kids love seeing the Molebuster van and watching from the window as the technicians spray. The technicians always wave back at the kids, which totally makes their day. Great company, great people, and great service.

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  Response from the owner

  Andrea, Thanks so much for the review and the feedback. It's great to hear the things we train on are being implemented in the office and in the field. I'm glad your kids enjoy seeing our technicians in action. Our mole vans do get a lot of attention for sure. We appreciate your business! -Your Tuff Turf Molebuster Team

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  Mateo Gebon

  5.0

  I've been hiring Tuff Turf Molebusters to handle my lawn aeration and mole problem for a few years now, and they've managed to reduce the damage done by the moles pretty well. I think they're well worth the money.

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  Response from the owner

  Mateo, Thank you for the positive feedback. We've trapped almost 6000 moles for our customers so far this year. We're definitely making a dent in the population. We appreciate your business! -Tuff Turf Molebuster Team

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  Mark Silverstein

  4.0

  Spent over $800 over two seasons (16 visits) for their mole service which was useless. Moles still taking over yard. When I called they said I could sign up for another round of service for an addition cost, if not there was nothing more they could do. I am happy to give this update. I was contacted by the area manager. They did come out and put out traps for 4 additional sessions at no charge. They were able to catch four moles in that time. I have not seen a new trail since. Thank you for making it right.

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  Response from the owner

  Hello Mark, Your feedback is important to us as it is our goal to provide value for your money spent. It's very rare for us to hear this type of frustration with our mole program. We are the only company around that has a program of trapping moles so we know we are providing that value. I'm wondering if there is some misunderstanding about what mole activity is vs. perhaps another type of animal. We are going to have our Service Manager get in touch with you and see if he can meet you on your lawn and look at the areas in question so we are all on the same page. If we did something wrong we want to make sure we make it right. Thank you, Tuff Turf Molebusters

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