TruGreen Lawn Care
Ella, Spokane, WA

TruGreen Lawn Care Reviews

2.7 stars based on 164 reviews

Featured Comments:

• P

  Parry Gerber

  5.0

  We have been using TruGreen for 2 months now for the first time. They have been prompt and punctual. The first time they treated the lawn, I thought they missed a section so they came out the next day and took care of it. It's too early to tell how the product will help our lawn, but so far the service and professionalism we have received has been excellent.

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  Response from the owner

  Thank you so much for taking the time to leave us this amazing review, Parry. We really appreciate your business and look forward to helping you make your lawn a success! -RS

• B

  Brian Helms

  1.0

  If I could rate zero stars I would! The person that comes to service our yard obviously has no clue the difference between weeds and flowers. Also they apparently can not read, I had called ahead to inform them not to treat along the garage because they are sunflowers not weeds!! I also told them to make sure they got all the weeds along the fence, this is the 3rd service of the year and the weeds just keep coming and coming. This is the kind of service they give, they kill flowers and leave weeds! There is also non stop weeds in the yard and bare spots even though we paid for overseed and lawn weed care as well. All of this is shown in the pictures, they killed 100's of dollars in flowers and to date I still have not been refunded as requested. My next step is my attorney because oh did I mention this is the second year in a row!!!

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  Response from the owner

  We’re sorry to hear that this was your experience, Brian. Our goal is to give great service every time we’re on your lawn. Please email us at [email protected] with your name and account number so we can look into this!

• E

  Erin Hoover

  1.0

  1800 service us unhelpful, their sales people sold me a service in January. And the 1800 # confirmed this service on 3 separate occasions. Today I called to see when it would be scheduled and was told that service isn't offered through TruGreen. When I asked why they sold me flowerbed and gravel weed control and why it was confirmed in 3 separate occasions all she kept repeating is I have no record of any calls on your account all I can tell you is we don't offer that service. Their sales team and support team need to get on the same page.

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  Response from the owner

  Hi Erin, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!

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