TruGreen Lawn Care
Lincoln, Thomasville, PA

TruGreen Lawn Care Reviews

1.5 stars based on 6 reviews

Featured Comments:

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  Nick Vu

  1.0

  I called TruGreen to get a quote for my lawn service. The sale person name "Dave" was so friendly (at the beginning) trying to sale his products and it drags on for so long. I told him I don't have time and need to get a quote then he pressure me get 6 service per year instead of what I requested 4 services. I felt his voice got upset at that point he told me if I want 4 services then he needs my credit card to paid off the whole cost (for 4 services); unless I choose 6 services then I can make payment each time they come out for the service. He finally gave me the price for the 4 services and it was like $99 each time and for 6 services will be around $70 each time. I got TruGreen lawn service before but I am not coming back anytime soon. Dave was so nasty and unprofessional. I wish TruGreen train their employee to be nice to people because customers are the one to pay them!

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  Response from the owner

  Hi Nick, thank you for bringing this to our attention. We are sorry to hear that was your experience with us and apologize for any inconvenience this may have caused.

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  James Reynolds

  2.0

  This past year, they have missed 4 or 5 services because they can't locate my house. They did my lawn last year fine, but this year they constantly cancel and reschedule because they can't find it. You'd think if they can't find the house, they'd call to find out where it's at, but no, they just skip it. And reschedule it only to skip it again. Will not renew my contract for next year.

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  Response from the owner

  Hello James, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

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  Brian Bowders

  3.0

  My lawn is better, but the bottom of my yard never received any treatments and after 2 seasons still have clover and other weeds on it.

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  Response from the owner

  We appreciate your feedback, and if there is anything we can do for you at this time, please reach out to us at [email protected] with your account number and phone number associated with your account. Thank you! -RS

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