Lawn Care

TruGreen Lawn Care
Enterprise, Lewis Center, OH

3.5

(146)Check map

Phone:
+1 614-431-0825

Website:
https://www.trugreen.com/local-lawn-care/ohio/lewis-center/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTUwNDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address:
461 Enterprise Dr, Lewis Center, OH 43035

Hours:
Thursday8AM–9PM
CLOSED

Reviews
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Services

TruGreen Lawn Care Reviews

3.5 stars based on 146 reviews

Featured Comments:

B
Ben Snyder
1.0

If you are looking for unresponsive, unprofessional, and a lack of quality this is the company for you. They won’t return your calls. They won’t show up for scheduled appointments. They will leave a mess and damage your property. If you are looking for the following, this is the company for you! Don’t bother calling either, they won’t return your calls! If I could leave a no star review I would!
Response from the owner
Hi Ben, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!
C
Cindy Brown
1.0

I had called ahead of my Annual Aeration and Seeding service date to inform TruGreen that my lawn had recently been graded and to avoid aerating the area that had been impacted. The (2) 'professional lawn service team members' ignored the instructions and tore up thousands of dollars worth of grading and seeding materials. I spent 25 minutes (21 minutes on hold/silent) to be informed by the customer service rep that a General Manager was not available and the customer servive rep put a message in my file to be contacted. Turn around contact time is within 48 hours. POOR SERVICE!!! I have been a client for years and I am extremely disappointed. The unprofessional manner in which my lawn was 'cared for' is UNACCEPTABLE.
Response from the owner
Hi Cindy, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!
E
Ebin James
1.0

Never used such a horrible services before. Even after there few treatments my lawn has pretty good amount of weeds and when I call them and ask for help they scheduled it multiple times and no one showed up, in fact no one is doing even the regular service which I paid for they will cancel it at the last moment saying some odd reasons and when I called them last time and complaint, they said a manger will call and discuss the concerns and it’s been a weeks now I never received any call from anyone and not even the regular service. I never saw such an unprofessional service provider anywhere.
Response from the owner
Hi Ebin, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!