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Spring-Green Lawn Care

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LocalLawnCare has sorted out information about TruGreen Lawn Care in Hollow, Rockford, IL which runs in your area. Find out information of the lawn care service provider like opening hours, addresses, phone numbers.

TruGreen Lawn Care in Hollow, Rockford, IL | LocalLawnCare

I got a quote and it was explain some times we do 2  applications at the same time we are on the job.
I heard what he said NOT WHAT I WANTED TO HEAR. I ALSO UNDERSTOOD AFTWR I WAS EXPLAINED WHY HE WAS DOING IT.
ALL I KNOW I HAD A LOT OF BROWN SPOTS 😆 NOW ITS GREEN.
WHEN MAMA IS HAPPY 😊
EVERYINE IS HAPPY 😊

Hi Michael, we are so happy to hear you’re pleased with the results. If there’s anything else we can do to help, please let us know.

Trugreen does a great job! Well worth the money!

Thank you for the kind words, Tim. We’re so happy to hear your service went well. Thank you for sharing your review with us and our community.

Excellent service. I started out with a weed filled, patchy lawn. After two years of treatment, I’m getting compliments from neighbors on how beautiful my lawn is looking!

We're happy to hear that you're enjoying the results of your TruGreen services, Nancy! -RS

STAY AWAY!!!!
Horribly unprofessional. They parked on private property, the long way, across 6 spots and the handicap spot.

They aren't hiring or sending their best. Quite the opposite.

Management doesn't return calls.

Look at my reviews, 99% 5 star.

Hi Eric, thank you for bringing this to our attention. Please email us at reviews@trugreenmail.com with your contact information as well as any additional details so our teams can review and get in touch. Thank you! -RS

Issues with over charging and adding services. So I got the normal package for treating my yard. It is a set price every visit. Last year Trugreen tried sell me on aeration, I told the representative I needed to talk to my wife and I’d call them back if I wanted it.  This guy Chris sets it up and they come and aerate my yard without notifying me. Then they bill me for the service. So I call Trugreen to try and get it resolved Chris best answer is well it’s already done can you pay for half and we’ll cover the other half. Spoiler still haven’t refunded anything for that (over a year later). Now brings me to yesterday they decided to perform an additional service that no one contacted us about doing prior or even day of and my bill was doubled. Called customer support their mentality was we already have your money so we will make sure not to do this in the future. That’s it!!!  Horrible company.

Hi Don, we’re sorry to hear that you are having issues with our billing. Please email us at reviews@trugreenmail.com with your name and account number, and a member of our team will assist you from there. Thank you!

I love the service. My lawn looks great. BUT, i was unaware they would come back the following year without notification.
I deleted the app and was not going to renew due to billing issues.
I was quoted 1 fee and paid then was told i would get a discount because i was billed after paying in full. what discount i paid in full. Then i was talked into mosquito defense. Paid for that and then billed incorrectly and the defense didnt work unfortunately, The Reapplied at no cost a couple times. I again love the service but billing and customer support are minimal and awful....

Hi Harmonie, we’re sorry to hear that you are having issues with our billing. Please email us at reviews@trugreenmail.com with your name and account number, and a member of our team will assist you from there. Thank you!

If your are there great, otherwise they are needed to be called back do to missed areas!

Hi Mark, we really appreciate you sharing your thoughts here. Should you have any additional comments, please email us at reviews@trugreenmail.com. We look forward to hearing from you.

I was being charged after I spoke with their office to stop service.  They still charged me in June when cancelled in April.  They were always courteous and friendly in any interactions, but charging when not agreed with service is frustrating.

Hi there, it sounds like you may be having an issue with our billing. We understand that can be frustrating, and we want you to know our team is here to help. Please send us an email at reviews@trugreenmail.com with your name and account number, and a member of our team will support you from there. Thank you! -RS

Last year we had Tru Green come out. I only thought I was scheduled through that service but now this year they came out without being called. I have now called and sat on hold 3 different times to cancel properly and no one gets back to me. Wait times are being quoted as 2 hours and when it says someone will call back and save my place in line no one does. I will literally be disputing the credit card bill and cutting off payment to stop the service.

Hi there, we would like to apologize for your negative experience with our service. We would like to learn more about your situation so we can work to make things right. If you don’t mind, please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

I watched the service technichian get out of his truck walk one path of my yard and leave and i got charged for an entire treatment. It took 3 weeks of calling to get through to someone and they came once yet weeds are still prevalant. Would NOT reccomend!

We’re sorry to hear that this was your experience, Kelli. This is not the kind of care we would like for you to have from your TruGreen team. Please send us an email at reviews@trugreenmail.com with your account number as well as the telephone number associated with the account so we can look into this for you. -RS

TruGreen Lawn Care
Hollow, Rockford, IL

TruGreen Lawn Care Reviews

3.9 stars based on 119 reviews

Map & DirectionsDirections

Nearby Lawn Care Services in Rockford

TruGreen Lawn CareHollow, Rockford, IL

TruGreen Lawn Care Reviews

3.9 stars based on 119 reviews

Map & DirectionsDirections

Nearby Lawn Care Services in Rockford

TruGreen Lawn Care
Hollow, Rockford, IL