Lawn Care

TruGreen Lawn Care
Forge, Rocky Hill, CT

3.7

(214)Check map

Phone:
+1 860-721-7872

Website:
https://www.trugreen.com/local-lawn-care/connecticut/rocky-hill/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTUwMjEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address:
89 Old Forge Rd, Rocky Hill, CT 06067

Hours:
Thursday8AM–9PM
CLOSED

Reviews
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Services

TruGreen Lawn Care Reviews

3.7 stars based on 214 reviews

Featured Comments:

C
Cody Gesiak
1.0

My lawn looks better than ever… NOT. STAY CLEAR OF THIS COMPANY. THEY WILL DESTROY YOUR YARD. In a letter of less than a season they have DESTORYED the lawn. If I could give them 0 stars I would. The company that had been used in the past did a poor job. That job looked like a million dollar job compared to what TruGreen has done. The yard has gone down hill. The lawn has never looked worse. Get a dog to fertilize your yard they’ll be more reliable and do a better job than these bozos. It is embarrassing to look at and to have other people see how bad it looks. It is nothing but patches of dead grass and weeds. The level of incompetence is incredible. It doesn’t take a rocket scientist to figure out how to properly take care of a yard. It has been destroyed. You couldn’t pay me 1 million dollars to have them EVER come back!
Response from the owner
Hi Cody, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!
R
Robert Zoldy
2.0

Lawn destroyed from over fertilization. The service tech looked at it twice and said it was heat stress and slight over fertilization.. Take a look at these pictures. Stuff happens, but not taking responsibility is unacceptable. Update: Trugreen prepared and seeded the area of dead grass. Still unhappy with effort and time to get action. Missed 4+ weeks of the Fall growing season.
Response from the owner
Hi Robert, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!
M
Matt Kowalsky
2.0

Had Trugreen for about 6 years. The condition of the lawn was deteriorating when they started and turned the condition around within a year. To be fair, they did a good job at first. 2021 however I started noticing signs of grub damage to my lawn which was surprising because I had the grub control service. I contacted trugreen to notify them and I was told the yard was covered by their warranty and they would make the repairs. I was refunded the $ I was charged for the grub control and repairs were scheduled for this spring. A few weeks ago a technician arrived to repair my lawn. What I got was far from a repair. A ride on spreader was used to spread seed over the lawn. This ended up causing more damage leaving ruts in the lawn from where the tires spun. Some areas it actually ripped up portions of the lawn that were left untreated and the main walkway was left covered in dirt and seed. The lawn looked worse after the “restoration”. Clearly quality is if no concern which is why I cancelled my account. If any tech had any idea about care and maintenance they would have noticed the grub damage in their own, yet it took me calling to complain before something was done. Once they attempted to make repairs , additional damage was done to the lawn that was left untreated. I shouldn’t have to put in additional work to repair areas of my lawn that I am paying a company to manage for me.
Response from the owner
Hi Matt, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. We would love to get more information from you so we can work toward a resolution for you. Will you please email us at [email protected] with your name and account number? Thank you!