TruGreen Lawn Care
44th, Wheat Ridge, CO

TruGreen Lawn Care Reviews

3.1 stars based on 195 reviews

Featured Comments:

• L

  Lisa Parent

  1.0

  I am on their “program” and most of my yard is weeds. I have called so many times that I am tired of calling. Every time I was told we will take care of it, you will hear from the branch manager. All lies. Horrible service, horrible company to work with.

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  Response from the owner

  Thanks for sharing this feedback with us, Lisa. We understand your frustration, and our team would be happy to provide assistance in resolving this issue. Please send us an email at [email protected] with your name, account number, and phone number associated with your account, and a member of our team will support you from there. -RS

• M

  Michelle Davies

  1.0

  Requested that they not use spray fertilizers on our yard (bee hives), fortunately we were home and stopped them before they….attempted to spray our back yard!!! Service technician then copped a very serious attitude toward me, to long to go into details. Finally, when they did apply granular fertilizer, it was put down sporadically and inconsistently all the while leaving several badly burned areas in both our front and rear lawn. The straw that broke the camels back….they agreed that i only owed 1/2 of the application fee. I completed an online payment (or so I thought) and was told that my balance was $0. This was confirmed by several sales reps during calls to get me to come back as a customer. A few months go by and we receive a letter from a collection agency stating that we have an outstanding balance!!! Large turnover of employees, unprofessional management & subpar lawn treatment plans. Never use this company!!!

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  Response from the owner

  Hi Michelle, we’re sorry to hear that you are having issues with our billing. Please email us at [email protected] with your name and account number, and a member of our team will assist you from there. Thank you!

• D

  D. Kirk McCluckie

  1.0

  I would not recommend TruGreen. They came out, applied some stuff to my lawn, and burned it up. I called them, showed them pictures of my lawn, and they admitted the 'lawn care specialist' striped my lawn. They also said they would send someone over to amend the soil and reseed the striped areas where they killed the grass. They never showed up. I kept calling them as to when they would fix my lawn, never got an answer and they never showed up. Thankfully, I got my money back. Now, I'll just fix my own lawn. Thanks for nothing TruGreen. I'm certain you are sorry and you’ll reach out after reading this review but an apology doesn't fix my lawn after you burned it up. Ack!

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  Response from the owner

  Hi Dana, we want you to have an awesome experience with our service, and we’re sorry it didn’t happen this time. We would love to get this resolved for you! Please reach out to us at [email protected] with your account information so that we can review this further.

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