TruGreen Lawn Care
Douglas, Oldsmar, FL

TruGreen Lawn Care Reviews

3.7 stars based on 392 reviews

Featured Comments:

• M

  Michael Salamey

  4.0

  I want to acknowledge the professionalism, courtesy, and helpfulness of our technician, Hilfred Spence. He patiently spent the time needed to answer questions, provide details about the treatments and ongoing strategy for caring for our landscaping, and just generally being friendly and patient in the hot Florida sun while basically being held hostage by people who know practically nothing about landscaping or tree care. He was great, and TruGreen, though a bit pricey when you add up all the services, has met their commitment to keep our yard mosquito and pest free, and take care of our lawn, trees, and shrubs. Thanks!

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  Response from the owner

  Hi Michael, thanks so much for giving us your take on how we are doing. We're glad that you had a great experience with Hilfred!

• A

  Angus Fraser

  1.0

  One of there guys drives with his brights on every morning at 6.45am at Douglas and Racetrack. When I called about this, I was rerouted to a national call line where I received the worst customer service I have ever had. Conveniently, the person at the ca center said the phone broke up anytime I gave any info on the driver or store location,even went as far as to let me talk and when I was done Conveniently knew when I was done to tell me they can't hear my band or zip code. Left an absolutely sour taste in my mouth and I will not only never use this business, but will actively tell people my experience with this company.

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  Response from the owner

  Hi Angus, thank you for bringing this to our attention. Please email us at [email protected] with your contact information as well as any additional details so our teams can review and get in touch. Thank you!

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  Michael Cronk

  1.0

  Called to get a quote, spoke to a wonderful representative. Told them I would call back when I decided. The next day I was repeatedly called, they left no voicemails but kept calling. The following business day they did the same thing. Calling from different numbers, finally picked up and spoke to the gentlemen was on my way out and said they could call back the following day at 4pm. Then during dinner we get another call, I answered and it was trugreen again, told them about the repeated calls, and that I already said they could call back tomorrow. I was mad, and told them I am no longer interested in their service. Very unprofessional. Leave a voicemail on one call. Your aggressive tactics are borderline harassment.

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  Response from the owner

  Hello Michael, we apologize for any inconvenience this has caused you. We will be happy to take you off of our call list. Please email us at [email protected], and a member of our team will assist you from there. Thank you!

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