TLC Landscape
Shields, Boise, ID

TLC Landscape Reviews

3 stars based on 23 reviews

Featured Comments:

• J

  Jody Buckner

  1.0

  A picture is worth a thousand words... My husband and I hired Todd at the outset of purchasing our new home to do our entire landscape project, in good faith that we would get a job well done. This was most definitely NOT the case. The topsoil brought in by TLC was weed infested, irrigation lines were not buried to standard, and our lawn struggled. By the end of our third summer, TLC Landscape had destroyed one third of our lawn from an over application of chemicals. Todd chose, as we see in many of his google reviews, not to accept responsibility or take ownership of the problem and made no attempt to fix it. Upon hiring a new lawn company, we discovered that the irrigation system was not properly installed, parts used were off market, broke often, and were substandard. My entire lawn and irrigation system needed to be replaced after only three seasons old. The pump to the water feature barely lasted two seasons and it too needed to be replaced. I would never consider hiring this company when looking for a landscape professional.

• C

  Cameron Christian

  1.0

  Time traveling wizards. It’s always 7:30 AM. No matter where or more importantly WHEN, TLC goes it’s magically 7:30 AM. Using the loudest possible blowers, mowers and edgers available in the Treasure Valley, and operators with epileptic throttle hands, TLC will handle your yard like real professionals. Always prioritizing the quietest residential areas earliest in the day, and commercial properties later, TLC has a knack for knowing when it’s most inconvenient for everyone but them. Small yard, no problem, it will take way more than an hour for one guy to use ALL the different equipment, at increasing decibels. Hire them. Every blade of grass will be perfect, manicured perfection while all those within 1000 ft of the operation nurses weekly migraines. At 7:30 AM.

• D

  David Southwick

  2.0

  Update on initial review - Poor service for follow up issues, and warranty is of no value. Get the warranty in writing -anything not written down for warranty statements is not covered. Original review: We recommend TLC Landscape! We first met with Todd to review what we wanted. He sent us a bid and ideas and then worked with us to begin the landscaping project. Todd was always there for questions and follow-up through the process. His crew did a wonderful job. They were always kind, hard-working, and always cleaned up after themselves. We love our new yard! Thanks TLC Landscape. --David and April Southwick Follow up work is challenging. Warranty is words only. Nothing is covered under warranty. Tried to hire Todd for additional work this spring and he was very different from our first encounter. The first encounter he had great ideas and suggestions. Our second stage planning session ended in Todd suggesting that we call a landscape designer. We called back to schedule again with Todd to go over our plan and he made appointments but did not show up. This happened twice but he did not come to our home at the appointment times and I had to call or text him to see if he was still going to make it. He finally did come over one evening. We started toward that back yard for our phase 2 discussion and we showed him that the spots in the grass were burned. His first response was that it was due to dog urine and then upon closer inspection Todd said that it was due to excessive fall fertilizer. He stated that it looked like his guys hit spots too heavy. He said that he would come out and reseed the areas, but that has not happened yet. It is the end of October and we still have not had any contact with Todd about our concerns. We cannot recommend this company for these reasons.

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