T&M Landscaping
Pueblo, Pueblo, CO

T&M Landscaping Reviews

2.4 stars based on 25 reviews

Featured Comments:

• J

  James Johnson

  1.0

  Please read reviews before chosing this business, I certainly should have. I wish I had been one of the seven people who received five star service but alas I got the one star service that most people got. I took my backup generator to T& M in August to be checked out for use this winter. I called several times and I was told that they were waiting on a part. Also on a couple of occasions I was told they would call back (which they never did). Finally, I went to retrieve my generator and found that it was not fully together and I would need to return in a couple of weeks. Was told that another piece of equipment they had in for repair it took them 8 months to get the parts to do the job (like that was to make me feel better). I took generator to a different shop who were able to repair it in less than a week.

• K

  Kay Herman

  1.0

  I wanted to give them the benefit of the doubt, but I was so mistaken. Called for the initial appointment and the next day, the owner of the business, Terry, came out. Said he would have an estimate for me the next day. A week and a half later of calling daily and checking in, still no estimate on my yard. He talked me into having my sprinkler system looked at even though I told him I could not afford a new system. He assured me that his guys were the best and would be able to find a fix to make things better until we could redo the whole system. His guys came out and estimated almost double the price the owner told us. They refused to break down the estimate into parts vs labor which is always a red flag for me. I have asked for Terry to call me and to follow up and nothing. Needless to say customers are not the highest priority on their list from the technicians all the way to the management.

• B

  Brian M

  1.0

  Horrible customer service. Took my string trimmer in for a tune up. Basically had to beg the guy to take my business. He told me two weeks. Never called so I called them at 2 weeks. Told me it hadn’t been started yet. Told me they would have it on Friday. Called again on Monday. Still hadn’t been started. Told them I needed it back by Wednesday (3 weeks). Showed up on Wednesday still not ready. Showed up on Thursday and paid for it. They said they would bring it out to my truck. When he brings it out he tells me it’s still not running right and doesn’t like to run. (After I paid the bill). Said it would “probably” need a carb kit and it would cost another 80ish dollars. The trimmer is not even worth what they are claiming it would cost for the tune up and now a carb kit so I’m out the $75 and still have a machine that doesn’t run. What a scam!!!

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