Simply Green Lawn Care
Eagleview, Fairfax, IA

Simply Green Lawn Care Reviews

4.1 stars based on 13 reviews

Featured Comments:

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  Austin

  5.0

  I can't say enough great things about Chad at Simply Green Lawn Care. I reached out to him (at the very last minute) about putting down a LOT of mulch and rock in my yard, and he was super responsive and professional. I let him know that I had house photos scheduled later that week in preparation for listing it for sale. I had just spent the previous three months running in circles trying to get companies to return my calls, so I was blown away when Chad stopped by later that same day to talk through what I needed. He made it clear to me that customer service was important to him, and that he'd be able to get my yard looking great in time for the photos. He and his crew showed up on time and did a FANTASTIC job. In fact, Chad even showed up and worked while it was snowing just to ensure he'd have all the mulch and rock laid in time for our photos. I have never received such amazing customer service from a landscaping business. Chad and his team at Simply Green clearly have a passion for the work they do, and they go the extra mile to ensure that their customers are satisfied.

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  Response from the owner

  Austin, Thank YOU for the opportunity. We are very pleased to have worked for you and appreciate you and your business. If you have any future needs, do not hesitate to reach out. I wish you the best in the sale of your home and future endeavors!

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  Alyson Ralfs

  5.0

  I would recommend Simply Green Lawn & Tree Care to anyone who loves a green lawn! I have always received great service and love how my lawn looks. Before treatments my grass was yellow and so dry that it hurt to walk on but now its soft and green. I can visibly see the difference between my lawn and my neighbors (who uses a local competitor).

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  Stacie Campbell

  1.0

  It’s really unfortunate that I have to leave this poor review. We used Chad’s services for years and I’m honestly surprised at how we have been treated at the end of our need for using his company. Our family moved over the summer and ahead of time I contacted Chad informing him we were moving and would like a refund for our prepaid services for the entire season. He said he would send a check out that Sunday to us no problem. Fast forward to 3 months later and several calls and texts messages to him and still nothing. I even texted him our new address to send the check directly to us instead of having it forwarded, which he said he got, and still nothing. I have yet to get our promised refund check. He always says he will get it done but nothing happens. It doesn’t matter how good the lawn care services are if you can’t get refunded for services that were never performed. At this point I would NEVER recommend his company to anyone I know.

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  Response from the owner

  Dear Stacie, It was a pleasure to provide you with years of service at your home! Recently you moved out of state and and asked for a refund. We happily processed your refund after the storm on September 5th. We mailed this to your old address here in Iowa. One thing I would check is if your mail forwarding is turned on? Also, I think it would be helpful if you contact us with your new address and we will be happy to issue you a another refund. Thank you again for your prior business and apologize you did not get your refund.

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