Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

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Lowe's Home Improvement

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Rod's Saw Shop

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Lowe's Garden Center

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Fred Meyer Garden Center

We offer information  related to Sentry Hardware in 3rd, Fairbanks, AK which runs nearby. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Sentry Hardware in 3rd, Fairbanks, AK | LocalLawnCare

its kind of old fashioned, with old people staffing and shopping there, some who don't give a damn about you and your mask.  If you need ancient electrical breakers, this is your place though!

Sentry Hardware is great. I wish it had a separate entrance from the upstairs. there is a giant angry women who works there who attacks customers and is very rude as you head to the hardware store.

So it turns out we have an actual hardware store in town. Not a biog box construction supply place, but a real actual hardware store that sells all the hardware that ever existed. The only problem with this place is the entrance is inside another store. But that's kind of cool because it's like finding the gateway to Narnia, only instead of having to kill a witch you just have to resist buying half the store's inventory.

The cashier was curtius and helpful. And although the store has a large inventory, it was well organized and I found what I needed easily.
With that said, I feel the need to explain another matter. A line of customers had form at the cash register. As I waited for my turn, one of the customers in line ahead of me had some small items that he needed to exchange. (I think that they were nuts and bolts.) The cashier told him that he couldn't make the exchange down here in the "Hardware store" where he'd purchased the items, he'd would need to go upstairs to the "Sporting Goods store" and get in that line to exchange the items, which he GRUDGINGLY did. After I had paid for my merchandise and climbed the stairs to the ground floor to leave, I noticed the same man who was trying to make the exchange, talking with the upstairs cashier. That cashier was telling him that in order to make an exchange he would need to go back downstairs and get the items that he needed to exchange his purchased items for, then come back upstairs and get in line again, for the THIRD TIME. I could see this man's face getting red and he was grinding his teeth. I thought that he was going to start yelling at the cashier, but thankfully he didn't, he simply headed for the staircase AGAIN! But I DO UNDERSTAND HIS FRUSTRATION! Why on earth, couldn't he make the exchange in the "hardware store" where he'd purchased the items?!?And why didn't the first cashier, tell him to take the items that he needed to exchange them for, with him upstairs?!? So that he wouldn't have to come back downstairs and get the items, then go back upstairs again, to wait though yet another line of customers waiting on the cashier?!? I'm thankful that I got the correct item the first time, and didn't need to make an exchange. All exchanges being made upstairs only, doesn't make any sense to me. BUT, if you have a good reason for this, then AT LEAST TELL the customer to take the items that he needed to exchange for, with him, BEFORE he went upstairs! He's already being inconvenienced by having to make the exchange upstairs. The least that cashier could've done was to save him from making the return trip downstairs for the correct items and waiting though yet another line of customers!
Please, explain this situation to your personnel and possibly post a sign explaining your return/exchange policy to customers, in order to save them time and frustration. It will benefit you as well as your customers.

I was looking for screws for over two weeks for my abs module in an older ford and nobody seemed to be able to help (not even ford). A friend suggested Sentry and they had the screws I needed in my hand in less than 5 mintes. Great selection and very helpfull staff

Sentry Hardware
3rd, Fairbanks, AK

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