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We provide relevant information of Scott's Turf Equipment in Nokesville, Manassas, VA which runs proximate to you. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Scott's Turf Equipment in Nokesville, Manassas, VA | LocalLawnCare

Good service   If you needs parts that’s the right place to find it

Thank you for your business!  We appreciate you taking the time to leave us a review.

Should have read the reviews. I usually never leave a bad review I just dont use the business ever again but in this case I will make an exemption.  AVOID THIS PLACE LIKE THE PLAGUE. Their one week policy is. joke, their service is. joke, their customer service is a joke, wish I could figure out the business model they use but what is the point.  My equipment took 3 weeks longer than I was told, had to call to find out when it was going to be done.  Was told after 2 weeks that they had diagnosed the problem and were waiting on parts. Charged me almost $200 and it did not work.  Same problem except worse. Again, AVOID THIS PLACE....Always read the reviews!

I cannot understand how this company gets any good reviews. Reinforcing a review on here and I just wanted to add that this is no way to run a business. I imagine the only reason they're still operating is because companies like this are scarce. So tradesmen and businesses alike have no other choice but to use them. It took over a month and a half to get our small engine back and it wasn't even fixed. They need to understand that for some people, we depend on this equipment for part of or all of our livelihoods. Down time costs revenue. I can never recommend this business for their extremely poor customer service and incompetency.

Bought a couple pieces of Stihl equipment. First time here. Everything went smooth. Inquired about repairs and the employee was somewhat blah.

Attempted purchasing experience was comically bad. After an online order they “lost or didn’t get” and 8 phone calls trying to get it remedied over two weeks, I finally found another online dealer and it was at my door in two days. I haven’t worked this hard in decades to give someone my money for a straightforward purchase. Just terrible.

Worst service I've had in a long time. This is a long one so grab a seat.
I dropped off my Kohler engine here since they are supposedly a Kohler certified repair shop. That was August 28th. They told me the typical turn around time is 10 days but will vary depending on how fast they get parts from Kohler. When I dropped it off I gave them a copy of my purchase receipt since the engine is still under warranty. I also asked them to change the oil.
After a couple weeks went by and I hadn't heard from them I decided to call and see what's going on. That was on September 10th. They told me they hadn't even started working on it yet! Supposedly they only have one Kohler certified technician working there but my engine was next in line they assured me. At this point I should have just gone with my gut and picked up my engine. It was already there and I'd heard good things from other people years back so I decided to wait it out.
Another 2 weeks went by and they still hadn't called, emailed nor texted me with any updates. I called again September 24th and was informed yet again that work had not started on my engine! I was livid. I asked why it's taking so long to at least look at it and why they couldn't have at least informed me that they would not get to it anytime soon since the last time I called. The excuse I got this time was that that Kohler technician was still trying to fix the engine he was working on last time I called. Right, it takes 2 weeks + for an expert to fix one small engine... Anyway, I was guaranteed they would start on it in 2 days so I decided to wait those last 2 days and go pick it up if they hadn't started on it by then.
I called again October 1st and was informed the engine was inspected and the fuel pump needed to be replaced. That made sense based on the symptoms it had. They said the part had been ordered and it would be ready within a week.
Should be needless to say but of course it wasn't ready by then. This time I spoke to a different guy and he told me they had to replace the ignition coils. I asked him why the last guy said it was the fuel pump and he had no answer for that. He apologized for the delay and said it would be one more week.
By now you should know the next part, it wasn't ready by then. I waited and called again the 15th. This time they said the repair had been done but they weren't able to test it yet. That would be done the following day.
I texted the following day, nope not tested yet.
The next day I was told they are having problems testing it because they don't have a way to test it. All they'd need is a fuel tank and battery. What small engine shop doesn't have a spare fuel tank and battery available for testing?!? It doesn't even have to be mounted on the engine, literally any generic fuel tank with a hose attached would work. I asked them why in the nearly 2 months they've had my engine they never mentioned they needed to have my tank for testing. Again it was just stammering and excuse making.
Finally, Friday October 18th, after not getting a response to my text that morning I decided enough was enough. I went in and told them I wanted my engine back.
Carlos, the last guy I'd been dealing with, told me they had just finished the engine. Yet nobody thought to call me informing me of that important development. Unfortunately I found out why.
When he was typing up the receipt he let it slip that they still hadn't tested the engine. That they in fact replaced the ignition coils. I told him based on the symptoms I doubt ignition coils were the problem. He told me I had 30 days to bring it back if it didn't work. I would have laughed in his face if I weren't so mad. As if I would ever return here for anything.
Then he let me know they couldn't find any of the original paperwork from when I originally dropped off the engine. He wanted me to email or fax a copy of the original sales slip. Yeah right, if you guys lost it that's your problem.
Tested the engine today, 10/21/2019. Surprise! It doesn't run! Now to find someone professional to fix it...

This place has been good with servicing my Toro mower every spring, but I brought my John Deere weed trimmer in, last year, to have just the fuel lines replaced and it's been a nightmare since. They told me they don't work on John Deere "because parts are hard to come by and would cost me more" but because it was only fuel lines they would take care of it. It took over 2 weeks for a 1 minute service and cost me $40, had I know that I would have spent the $10 on the kit and did it myself. After I got my trimmer back I was able to use it for a small while (15 minutes) before it stalled. While I was trying to restart it I noticed it was leaking gasoline everywhere. I emptied the fuel from it and put it aside until I had time to pull it apart and find out why. One year later and we are here today. Turns out they completely messed up the fuel lines and put them in backwards and the fuel filter is on the wrong line. Because of that the air filter was soaked with gasoline and disintegrated, there was gas in the muffler as well. I would back and say something but "they aren't responsible for anything that goes wrong with it after the fuel line replacement because it's a John Deere." The only reason they are getting 2 stars is because they have been friendly & helpful with my mower and try and help me save some money, except that $40 diagnostic fee, but I won't be going back after this.

Looks like all the 5 stars are made by employees or friends and family of employees....lol

Dropped off lawn over a month ago paid $40. Never got a call back, I called them to hear it will not be covered under warranty. That Briggs & Stratton denied warranty was given a claim number to find out this claim number does not exist it Briggs & Stratton system and they are not the ones who approve or deny any warranty... Very frustrating dealing with this type of service center. Mower is only a couple of months old, I was told by this place the technician said it had oil but was a dry start so it is my fault. I really wish I could give less than one star for this place.. Picked up my lawnmower this afternoon and it was all in pieces and rusted, I asked about it sitting in the rain and was told that maybe I should have taken it to a place that had inside storage...WOW

Scott's Turf Equipment
Nokesville, Manassas, VA

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Scott's Turf Equipment Reviews

3.5 stars based on 78 reviews

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