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We provide information  related to American Disposal Services, Inc. in Park, Manassas, VA which runs nearby. Find out information of the lawn care service provider like opening hours, addresses, phone numbers.

American Disposal Services, Inc. in Park, Manassas, VA | LocalLawnCare

The worst trash company I have experienced in the past twelve years. Not that Webb Brothers was perfect either, but there was a significant downtrend in quality of pickup as soon as they acquired Webb and took over our neighborhood. They leave trash bins ALL over the neighborhood, sidewalk, street, etc. Yesterday, my recycling bin was nowhere to be found, until I walked ten houses over where it was strewn on its side. That is the care and attention that this company gives to your trash service.

In addition, we have had several days where recycling isn’t picked up at all for the day. Could not recommend them to anyone. Look elsewhere for trash and recycling pickup.

Over the past four weeks, I have had 20+ bags of leaves by my driveway that have not been picked up. Two weeks ago, they did stop by for a pickup but only took 8 of the 24 bags that were out there. I haven't seen them since and the number of bags is growing. Every Friday they send a message saying the yard trash service will be delayed but then they never come. If they're not able to provide the service I am paying for they should either charge more or simply not offer the service. It happens every year. I get the impression they are SURPRISED there will be more yard trash when the leaves fall. This is pathetic. Most of the bags in the picture have been there for four weeks!

THE WORST. Putting aside every late/missed pickup, here is my personal favorite anecdote to share. Leaf bags have been sitting out for about two weeks now. Missed pickup on Friday, got email Friday night saying they would be coming Saturday to pickup. Didn't show on Saturday (SHOCK).
American truck came around to pick up garbage today. Leaf bags still outside. Here is how they left my house. Thanks guys.

Absolutely useless.  They routinely miss service days.
They've been on complete hiatus over the holidays (my recycling hasn't been serviced since before Christmas...).  I plan to request a credit back since I honestly have no idea what service my money is paying for at the moment.  Last fall they managed to crack my recycling bin open across the middle.  Just all-around unprofessional.

Horrible service:
Pick up times are haphazard and random when they do pick up.  At times have had trash on the curbside for weeks.  Last week, they left the garbage can half full,  Because of that, today i had to pile two bags on top.
See photo,  Today, they left the bags.  i called requested they return, if not i will deliver to their Mananas address.

I've lived here for over 10 years and this disposal company is by far the worst disposal company I have used. I'm going to go out on a limb and blame ownership/management for the incompetencies, but it's an assumption. I have called and emailed multiple times, and at best I receive a terse response with little to no detail when I need to complain about a missed pick-up. I have used this company for over 2 years, and enough is enough. There have been multiple weeks of missed pick-ups (both Trash and Recycling) - and as stated, they are HORRIBLE with communication (really their lack of communication). I am sympathetic and can understand weather issues, or being understaffed due to the pandemic, etc...but at least set the right expectations with your customers. Also maybe try to make it right by giving a discount or something. I will be changing companies because I can't have my trash sitting out for weeks at a time...not okay.

Previously had WEBB BROTHERS FOR A NUMBER OF YEARS.  American Disposal took over.  The service went from a five star Customer Service orientated company to a ZERO STAR, COMPANY that has no customer service.  Drivers  skip picking i[, leave trash cans in the middle of the street, leave can lids open rain or shine.  change days without notice..  Customer service doesn't care.   TIED YARD DEBRIS HAS NOT BEEN REMOVED OVER TWO WEEKS.  COULD NOT GIVE ZERO STARS.

I have no complaints with their normal household trash pick up.  That is always done on time and the crew does a good job.  Debris pick up is another story.  In the past several months, debris pick up has been erratic.  My normal pick up is on a Wednesday, however, more often than not, I’ll get an email late that day or the next day saying that pick up will be on Saturday.

Do yourself a favor and go with another trash service. American is extremely inconsistent with picking up the trash on time. With my experience, it’s hardly ever on the day it’s supposed to be. As far as recycling, some weeks they don’t pick it up at all. I’d call them to get a work order to come back to the house and pick it up and they still don’t show.

I have no regrets switching to Republic. They’ve proven to be more reliable and give you email updates about potential delays.

Ever since American Disposal took over Webb brother's it has been nothing, but an unpleasant experience with them. I never had any issues with Webb brother's in the past. ADS is always late or sometimes don't even show up. I will receive an email stating that they are running behind and will come by the next day.. Well... that still doesn't happen. They throw my recycling bin down the street. They don't even have the decency to place it back on the curve where it was first placed. I honestly wanted to like them, but after all the negative experiences I will be switching.

American Disposal Services, Inc.
Park, Manassas, VA

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American Disposal Services, Inc. Reviews

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