Rice’s Tree Service & Landscaping
Royalton, North Royalton, OH

Rice’s Tree Service & Landscaping Reviews

4 stars based on 57 reviews

Featured Comments:

• C

  Connie Hudson

  1.0

  I hired them three years ago for lawn service and snow removal. First of all, they are very expensive. They require full payment at beginning of the season. They charge for services they don't perform and are very unprofessional. They have charged for lawn cutting in the summer for a number of weeks they did not cut it. They charged for more leaf cleanups in the fall than they actually did. Their snow plow has damaged my driveway and dented my fence. The owner denied doing so, but an expert verified that the driveway was damaged by the snowplow. The owner of the company not only overcharges, but he does not own up to the damage they cause. I have had to have my fence repaired and now I have to have my driveway repaired.

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  Response from the owner

  Dear, Connie, We regret that you had such a negative experience with our company. We make sure that our snowplows are set to a controlled fall to prevent waking up our customers, and having them slam on their driveways. We also do not require full season payment upfront, as customers' needs can vary by season. We value your feedback, and strive to maintain customer satisfaction above anything else. Please call (440) 582-7669 if you'd like to discuss this further with us.

• B

  B D

  5.0

  Rice Tree is professional, punctual, friendly, and knowledgeable. Two of our friends were fatally injured trying to cut their own trees. Rice Tree provided their insurance and workers compensation information as part of their visit and quote. The work was done as promised and the clean-up was immaculate. They are honest and good at what they do. I would hire them again without question and have happily referred them to others who have also been satisfied.

• A

  Amy Huey

  5.0

  Rice's Tree Service removed two 100+ foot trees from our property.  Their quote was less than half of the next best quote, and when they needed extra equipment and labor to remove the tree that was close to our detached garage, they stood by their quote and did not charge extra.  They did some very minor damage as they were cleaning space for equipment, which they told us about immediately and came back two days later to fix.  I am very impressed with both their price and professionalism.  I highly recommend them.

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