Rainbow Lawns Irrigation Systems, Inc.
13th, Pequot Lakes, MN

Rainbow Lawns Irrigation Systems, Inc. Reviews

3.9 stars based on 13 reviews

Featured Comments:

• T

  Taylor Oaks

  5.0

  I own a landscape construction company in the Brainerd Lakes Area. Most of our projects require a new irrigation system for our new sod, trees and plants. Having a company that answers their phone, gets bids in on time and completes work in a timely manner is a must have for me. This is why we only do business with Rainbow Lawns. Most of the time, regardless of how big the install is, they send out a team big enough to complete the work in one day. On top of that, their quality is unmatched. Even with peak demand and a labor shortage, Tom and Heather find a way to keep their customers happy.

• D

  Deborah Rottschafer

  2.0

  I was dropped by them after 20+ years because they were not going to be serving my area anymore and that my terrain was too difficult. That I can understand, but then to go on and say that I was a difficult customer, and my payments are late, and there was history of scheduling conflict. I had two late payments over the 20+ years and I never once had any problems with Heather or the guys or scheduling conflicts. I was happy to have them come when they came and help them find their shut off valves and the sprinklers when they sent a new guy.

  ---

  Response from the owner

  Hi Deb, We are letting go of our more challenging accounts because of the labor shortage. You were good to work with, but there are aspects of your system that make it inefficient to service. During the labor shortage, we will be concentrating on systems that we designed and installed. We are hopeful that we will beable to find additional reliable and conscientious employees in the future. Like I explained before, It is not my fault or yours, it is just a sign of the current economic times. Thank you for your past business. I wish you well in the future. Sincerely, Tom Marcum

• R

  Rick Krantz

  5.0

  Tom and his crew did a great job installing an irrigation system for me. It was a large job covering at least one acre. They were very friendly and professional. We have had somewhat of a drought so they had an unusually large amount of installs to do. That backed up the projected date of our install but Tom kept me informed on the projected reschedule date. They made it on the rescheduled date and again did a Fantastic job on a large tough install. I would recommend them to anyone. Thank you Rainbow Lawns!

More reviews (2)