Plant It Earth (PIE)
Loop, Pineville, NC

Plant It Earth (PIE) Reviews

3 stars based on 40 reviews

Featured Comments:

• J

  Jess B

  1.0

  We have used PIE for over 2 years and are greatly dissatisfied- first year was great then it's gone drastically downhill. Our backyard was very green and healthy in the spring, but is currently in terrible shape due to missed applications by PIE (our irrigation is fine). PIE keeps changing stories as to how this happened, but are still charging us for treatments/will charge us for overseeding to fix their mistakes, even though they admitted they forgot to spray our backyard which resulted in our lawn dying. This is not standing by their customer satisfaction guarantee. The pictures are what my backyard currently looks like with PIE's lawn care fertilization/weed control service. The main phone number is usually busy, the main office manager Bonnie never returns calls/voicemails, and they have no system to track issues except for hand written notes they leave on your doorstep. Do not recommend.

• J

  Justin Earley

  1.0

  We hired PIE based on recommendations from our neighbors. We have Bermuda sod and have had weed issues from day one. I noticed an issue with deadspots last year when we began using PIE. I was informed by the technician (Mike) that we had spring dead spots and that it would take a full year cycle to begin to remedy. This spring, as our grass began to come out of dormancy, we began to notice that this condition was much worse and had spread to around 60% of our lawn now. I contacted PIE to explain that their current method does not appear to be working. Mike was extremely rude and confrontational on the phone. Mike stated that PIE follows guidelines from Clemson so if I had an issue with how my lawn was being treated, I should "take it up with them" (Clemson). As a customer paying for a service, I would never expect to be spoken to in such a way. Not only is PIE's customer service horrendous, my lawn looks worse than before we used them! I would stay away!

• M

  Mike Wynn

  1.0

  I finally spoke to a lady today after several attempts, I left messages and got no call back from them for the past 2 weeks. I hired them and have been with them for over 4 years and I guess now they are deciding not to service our lawn anymore? no reason or prior notice until today then I spoke to this lady on the phone. All she could tell me is that the owner sent me a letter? which I have not received...she couldn't tell me what the letter said. I am guessing since I was one of their starting clients only paying $61 per treatment. I am guessing this rate is to low for them and they no longer want to continue treating my lawn for that price? for the past 2 months I have been pulling weeds from my lawn and my flower beds myself since they haven't been showing up to treat even though they received payment. If you want to terminate my contract do so but let me know first and don't make me think that you're going to show up and continue to take my payments! I would NOT recommend anymore due to their lack of customer service and not being reliable.

More reviews (2)