Pinehurst Floral & Greenhouse
Line, Pocatello, ID

Pinehurst Floral & Greenhouse Reviews

4.6 stars based on 49 reviews

Featured Comments:

• A

  A.J. Weinhold

  5.0

  I love to shop here: where I know the plants are appropriate for my growing zone and the staff are knowledgeable. I've purchased several perennials in previous years that continue to do well and their assortment of annuals is delightful. The hanging pots are stunning, this year we splurged on a spectacular begonia which will delight us all summer long

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  Response from the owner

  Thank you so much A.J. for giving us such a glowing review. Your continued support of Pinehurst is greatly appreciated.

• K

  K Michelle

  3.0

  This is a review for the floral side of this business. I regret my decision to go with Pinehurst, as I now realize that they specialize a lot more in the greenhouse side of things. I ordered a wedding package which included some very expensive bouquets. I wasn’t satisfied with the quality for the price paid, and have received better floral arrangements for much cheaper, and when it wasn’t such a special event. I was sad to see that, upon arrival, the flowers weren’t very fresh and the edges of several were browning. The stems weren’t cut at an angle and I don’t think the water had any treatment to make the flowers last because they were dead the very next day. Most people would like to see their flowers last at least a couple of days before they wilt. Penny complained about my request for hydrangeas, which is funny as I’ve kept beautifully cut hydrangeas for several days, they just need a little TLC. I also see hydrangeas quite frequently in bridal bouquets and even at the grocery store so I don’t know why it was an issue for her. I also ordered 6 stems to go on the cake, which was another $20.00, and what I received was a vase full of tiny flowers, most of which didn’t match the main bouquets. When you see cake flowers, they’re usually larger blooms. We made due with what we got for the cake.

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  Response from the owner

  K Michelle, Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. It gives us the opportunity to learn from your experience. Looking back, when you called and added loose stems to be delivered so you could put them on your cake, I should have asked more specific questions about what flowers you wanted. Instead I assumed it to be a mix of flowers we had used in the other parts of the wedding that would hold up well. I also should have explained to you the flowers were delivered in vases of floral preservative water. When the bouquets are removed from the water and the stems are exposed they have no way of being hydrated. The flowers are always prepped and stored in floral water.The bouquets are always sprayed with a preservative as another way to keep them fresh.This keeps them as nice as possible, but will not keep them fresh for days after the wedding if the stems are out of water for any length of time. The cut seals over to protect the flowers and prevents water take up when put back into vase unless re-cut. Straight cut is generally the preferred choice for bridal bouquets as they give a cleaner look and less chance to snag your wedding dress. If they were going to be kept in vases of floral water, they would have been cut at an angel. Hydrangeas are beautiful flowers that take up a lot of water, and can wilt easily. That is why we always explain this to the bride. I should have pointed out that the particular rose you chose for your bouquets have a dark tip on the petals, which can appear as browning. We strive to make your special day everything you want. I know how important your wedding day is to you and I am sorry we didn't live yo to your expectations. We wish we would have had a chance to make it better. We would have done everything we could have to correct these issues. We wish you the best. Pennie

• E

  Eddy Kniffin

  5.0

  These ladies can really help a guy out. Staff is Awesome.

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  Response from the owner

  Thank you Eddy for the great review and hi-lighting our wonderful staff. Your business is greatly appreciated.

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