Mr Mower
Hawthorne, Pocatello, ID

Mr Mower Reviews

2.4 stars based on 58 reviews

Featured Comments:

• D

  Dell R Walker

  1.0

  What a Joke! After purchasing a top line gas stove/fireplace from these guys two years ago, I still cannot get service from them. I have been made promises to come out and fix the fan rattle and gas smell for multiple times and no call no show, just excuses when I call them back. A month ago I went over to see if I could get my stove looked at and the owner said yes and made an appointment so I took that day off work only to get a call 5 minutes before they were supposed to be there when I received a call telling me that I would have to pay for the warranty service because he said they are not getting paid from the manufacturer. This frustrated of course after waiting on false promises for two years. I told that I would come down to his shop so I could discuss this with him and he told that he would call the Sherriff if I did come down. I went down anyway and he told me to call the manufacture myself and figure the service my fireplace needed I said that he should stand by what he sold but all I got were more excuses. I asked if he was an authorized dealer for Napoleon stoves and I just a shady response of well no but yes. I left angry because of the refusal of service and the pile of excuses i was given. I highly suggest that you dig deep before you buy anything from Mr. Mower in Pocatello By the way it would not let give 0 stars so I had give them a undeserved 1.

• A

  Alisha Isaac

  1.0

  Took my money, gave me wrong part for pellet stove, only source of heat, snowing, a week to get the part, paid in advance, part was not the right one, he never reorder the correct one. Going on 2nd week, no heat, he cussed me out, lots of f bombs. Finally, ended up useing another company, and correct part was ordered , stove fixed by another company in 3 days. I'd still be out of money, and no heat, if I had not called Harth and home, salt lake city.

• M

  Matthew Pallante

  1.0

  Called because we needed our gas stove fixed. We were told they were the only authorized dealer in Pocatello. Called and set up an appointment and was told we would receive a call from the tech. Never received a call. After a week of waiting attempted at least 5 calls during business hours. No one ever answered the phone and you can’t leave a voicemail. Called Kool Heating Guys and they were on it. I will never deal with these clowns again!!

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