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Outdoor Equipment Repairs - We Offer Mobile Repair
Shreve, Falls Church, VA
- Phone:
- +1 703-300-5099
- Address:
- 7143 Shreve Rd, Falls Church, VA 22043
- Hours:
- Tuesday7AM–5PM
- OPEN NOW
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Outdoor Equipment Repairs - We Offer Mobile Repair Reviews
4.4 stars based on 33 reviews
Featured Comments:
J
Janelle Blanchard
1.0
Took my dead lawnmower in and they got it working quickly. However, I was not called with a quote as promised, and it cost more than I had planned to invest. Asked for information about what had been done, and never got it. Three months later, lawnmower dead again. I took it back but did not offer to pay more. Got no useful diagnosis. Again asked for information about what was originally done; "we'll email it" never happened. I was given a time when they would be open to pick up my mower, but I had to wait 40 minutes in parking lot before anyone showed up. I was given mower without charger, then 2 wrong chargers, before they finally found mine. These folks don't seem to be customer oriented.
Response from the owner
Ma’am you have an old electric mower in which we repaired 8/30/21 and made sure the machine was running before you left. You called us 4 months later 12/11/21 stating it wasn't working we agreed to look at it for free even though warranty had expired. Upon diagnosing it we found a ton of hay and dirt inside of it, which means you were mowing over hay and dirt. We sent you the pictures via text right away and showed you what happened, why your mower stopped working. YOUR fault not our fault at all. If googled allowed we would post the pictures.
M
Michael Bell
5.0
I just had my snow blower repaired. The repair technician was fast, efficient, knowledgeable and friendly. I will definitely use this company again and highly recommend them to others.
Response from the owner
Mr Bell. Thank you for your positive feedback and business. We appreciate it! 🙂 OER
M
Meaghan Pimsler
5.0
I returned from holiday travel to a winter snowstorm that shut down the region and a non-functioning snowblower. Outdoor Equipment Repairs got a technician out to me THE DAY I called!!! There were MULTIPLE issues with the snowblower, and the technician fixed all of them on site at my house, including an whole oil change, cleaning several filters, and cleaning out a gas tank that had been contaminated with water. 10/10, will call again.
Response from the owner
Thank you for your business Mrs Pimsler. We appreciate customers like you and your positive feedback. Looking forward to doing business with you again if you need us. Stay Safe! 🙂 OER
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