New Bern Farm, Garden & Landscape Services
Point, New Bern, NC

New Bern Farm, Garden & Landscape Services Reviews

4.4 stars based on 159 reviews

Featured Comments:

• E

  Emily McCabe

  1.0

  Horrible customer service and lawn mower repair. I sent my self-propelled lawn mower to New Bern Farm and Garden in late August. They verbally indicated the mower would be finished in two weeks. More than 6 weeks later, my mower was finally ready. I paid them $125 for this service. Since I use a lawn care service, I didn't start the mower until a week ago. The warm weather prompted my grass to grow in a particular area and I planned to mow it. When I started the mower and pressed the self propell bar, it made a loud, high-pitched noise. So, I called the New Bern Farm store. The salesperson asked if I could bring the mower in. I replied that I couldn't (back problems preclude lifting). The salesperson then indicated the repair person would call me back, but he never did. This isn't the first time this company has neglected to return my calls. I wasted $125 and weeks waiting for the repair. AVOID this company!

• W

  William Reece

  5.0

  Good local garden center. A very wide array of tomato transplants. Worth a visit just to look around.

• B

  Brenda Butcher

  1.0

  After 3 weeks waiting for our push mower to be fixed we were called that it was ready to be picked up and we went there to pick it up and one of the wheels fell off of it in the parking lot Then we were instructed to take it somewhere else to have it fixed because they no longer sell the parts for it!! Our bill was $93 it was not fixed.

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