NaturaLawn of America
Lakewood, Greenville, SC

NaturaLawn of America Reviews

3.3 stars based on 21 reviews

Featured Comments:

• b

  brolin cordery

  1.0

  rang my doorbell and left trash on my porch when I didn't answer the door. I work from home and they came by at 2:45pm expecting someone to answer the door? I'm sorry I can't drop off a work phone call to talk to you about my lawn. Seems like an outdated marketing practice.

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  Response from the owner

  Brolin, we're sorry you were unhappy with the experience. It's okay if you weren't available to answer the door—we left materials behind for you to read. We're sorry for the frustration.

• R

  Rich Dixon

  1.0

  If you want dead grass, weeds, and poor customer service, then NaturaLawn is the way to go! Used for 2 years. Never been fully satisfied. First year, worked with manager Mason and saw some improvement. 2021 hit and it went down hill from there. No one at local office. Reached Virginia and Maryland. Assured me local manager would call. No call backs after 4-5 attempts. Said good bye and I am now working with Precision to get my yard back to a quality lawn. Save your time and money and stay away!!

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  Response from the owner

  Rich, we're sorry you're disappointed—we don't ever want to leave customers feeling that way. Please email [email protected] with your contact information and we'll have a regional manager reach out to you immediately.

• S

  Schelmy

  1.0

  my yard is the one on the left a few days after a treatment from this company. My grass is higher and greener than my neighbors, and you can distinctly tell where the border is. This company basically sprayed my yard and stopped along the border. After treatment I showed them the pics and asked them to modify procedure because it was obviously damaging the grass. I just thought they got carried away or the solution was too strong. They said no, it was fungus. I imagine fungus knows no boundary lolol and would be effecting even something somewhere over the border into my neighbor's untreated lawn. I gave them the benefit of the doubt (did not allow them to treat for fungus which I had done the first time I used these guys), and watched my grass recover only to see it browned again after the next spraying. I wrote them and quietly cancelled the service. They claimed a "fungus epidemic" lol and offered some additional free treatment. I am guessing most of their customers may be suffering from "fungus" lol after a spraying. They did not listen to their customer both times. With my grass dying off after a similar experience the first season I used this company (litterally thinned it out and dirt patches), I suspect, if I had followed the same procedure, my would have ended the same this season. It just does not seem logical to give them another shot at it. My grass is recovering again and I won't be using this company in the future.

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  Response from the owner

  Schelmy, We’re sorry to see you cancel and understand your frustrations with the grass looking like this. We want to reiterate that what’s shown in the picture is in fact caused by fungus, not any application or spray. While the fungus appears in your neighbors lawns as well, we agree it’s more pronounced in yours and that’s due to fungus thriving on the healthier grass. When we went to your property we did confirm it was fungus but only spot treated certain areas, and avoided treating this side of the yard in order to avoid intensifying the fungus. Unfortunately, weather patterns sometimes wreak havoc. We would love the opportunity to have you back as a customer to help get your lawn back up to speed. We appreciate your feedback and if you’d like to contact me, Mike (I’m the owner) at 864-277-1135, I’ll be more than happy to discuss your concerns or questions.

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