NaturaLawn of America
Carmen, Menomonee Falls, WI

NaturaLawn of America Reviews

3.8 stars based on 10 reviews

Featured Comments:

• D

  Dana C

  1.0

  We prepaid for 6 services and did not receive all of them. We’ve been calling this location and corporate for weeks asking for a refund on the services we never received. Finally, multiple calls and messages later; my husband got ahold of this location and they told him that we received 5 services and would refund 1. We did not get 5 services so I don’t know if their records are wrong or their technician is lying to them about what they’ve been doing (pure conjecture; I’ve been trying to think of a logical reason for this to have happened as to not assume malice). I work from home. I am literally home every single day. We did not get 5 services. This is not the first time we had to call them either. I called them mid-summer because they hadn’t been to our house in over a month and I wanted to know when they’d be back or if they were no longer servicing our property. When I finally got a call back the voicemail essentially said that he didn’t know why I was calling, as if my question was stupid… whatever. My husband found and chose this company and prepaid all over the phone. He didn’t get any contract or schedule of treatments; we never knew what to expect….but based on our experience it’s: pay upfront, get no communication, get 3-4 services, call to ask for a refund for services not received, be told you received more than you actually did, and get hundreds of dollars less than you should back. We will not be using this company again and will not ever recommend them to neighbors. Still contemplating reaching out to my CC company to recoup the money for the missed treatments (not just 1) or if I should just wash my hands of this and move on. We’re frustrated and disappointed. Don’t prepay without a contract. Just don’t do it. I do not recommend using this company at all but if you do, don’t prepay and get everything in writing.

• J

  Jocelyn Griner

  5.0

  We have been using NaturaLawn of America for years. Everyone who comes to our house tells us how beautiful our lawn is and we feel great knowing our dogs are safe running around the yard. We love that there is no residual chemical smell from the product, unlike other companies our neighbors use. I would highly recommend them, and believe that the expense of their service is well within market range and worth every penny!!

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  Response from the owner

  Jocelyn, thank you for being a long-time customer. We are so glad you can be proud of your beautiful and safer lawn. We strongly believe lawns should be a place to gather and enjoy. We appreciate your review.

• L

  Lynne Nelson

  5.0

  This year we switched to NaturaLawn of America based on a recommendation from a friend. Our grass has never looked better! We had another company that we were not happy with and had to continually call back as we always had weeds. NaturaLawn of America is great, they call before they come, they're always punctual, and we have no weeds! Our grass is green and looks like a golf course! We are very pleased!

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  Response from the owner

  Lynne, we want to welcome you into the NaturaLawn of America family. We are so glad your grass is responding to treatment. We look forward to servicing your lawn for many more seasons to come.

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