Maple Leaf Inc
Rose, Verona, WI

Maple Leaf Inc Reviews

2.7 stars based on 64 reviews

Featured Comments:

• S

  Scott Michels

  1.0

  DO NOT USE THIS SERVICE! Retaining wall looks great, but they charged me $900 for lawn repair afterwards, but the lawn did not come back. After closer inspection, it could not come back because it was covered with stones, rocks, etc. They were supposed to put in 2 cubic yards of dirt, but we only saw 2 wheel barrows of dirt installed. They said they couldn't fix the problem, since they were already booked full for the season, so they agreed to pay $300 for me to do the repair work myself, but then they wouldn't return my phone calls. I tried calling twice per week, but they wouldn't answer or return my messages. Eventually I talked to the office manager and she said they would send a refund. I waited 2 weeks for the check, but it never came. Called the office manager again and left a message, but it was not returned. I'VE FINALLY LOST MY PATIENCE. So, I want to let anyone know that if everything goes OK, you may be happy with the work, but if it doesn't go well, don't expect a refund or the problem fixed. Don't expect them to call you back, and DO NOT TRUST THEM TO FOLLOW THROUGH ON WHAT THEY PROMISED.

• A

  Amber Moen

  2.0

  This was our first experience with building our home and everything went great with building until we got to landscaping. The design was beautiful and everyone was great ahead of time until the work began. There was no validation done before work began to see if we needed additional items after the home was actually done. Instead we were provided additional costs last minute because no one validated or even checked our fit on the lot etc. This caused several additional thousands of dollars needing to be spent in order for work to truly continue. In addition, last minute we were told we needed a significant more amount of dirt without really a reason and when asked to have Joel call us to talk through it took over a week for him to respond. He explained that he was having staffing issues (which understandable) but why to take a week or longer to share that? Overall the work looks ok but all the hassle to get to this point was not worth it especially for the amount spent. I felt like Joel just didn't care about us as a customer.

• S

  Susan White

  1.0

  We contracted with Maple Leaf in 2020 for residential snow removal service. They did not show up for several of the snowstorms, were very late for several others, and my husband had to clean up after them when they did come.The front office was very disorganized and non-service oriented. I would definitely not recommend them for snow removal services.

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