Manassas Park City Hall
Center, Manassas Park, VA

Manassas Park City Hall Reviews

1.5 stars based on 23 reviews

Featured Comments:

• V

  Veronica H.

  1.0

  No one answers the phone, voice mail is full, fax doesn't work. Only way to talk to someone is to go in person. Which you should never do on the day taxes are due. 20+ person line out the door only moving every 5 minutes or longer.

• T

  TG K

  1.0

  I think it’s really important to consider customer service with the new transition of Manassas Park City Hall to a new building. The staff are unenthusiastic, unwelcoming and I observed one lady being overtly rude to a customer (eye rolling, arms folded, monotone). It was a very unpleasant experience.

• A

  Anuska Acharya

  1.0

  I do not even want to give them 1 star review. It has been almost a month that I have waited to get the building permit. Every-time I call, they ask me to check back in next week. I was told it should be done in 7-10 days. Worst Customer Service. I was called and told that there are some errors in the plan that I submitted and they charged me reviewing fee again! Even after changing me twice they still have not reviewed my plan. They never answer your call. Its not just one department its the whole city office. I called their water department to install water for the first time a week before moving to Manassas Park. The lady would answer the phone and act as if she did not hear me. I tried calling several times throughout the week and then, only it was answered by someone else!

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