home town lawns & landscapes
Venture, Manassas Park, VA

home town lawns & landscapes Reviews

1 stars based on 1 reviews

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  U2BearCat

  1.0

  Cost: expensive $895 for cleaning beds and mulching uses nuggets untreated mulch not the shredded bark requested, bare soil shows and weeds not pulled just cut down by trimmer so all weeds back within 3 weeks of work, whats the point $175 for aerating yard & reseeding 106ft x 60ft with house taking up half that area no soil plugs seen, no grass seen in bare patches Organic weed spray - that explains why I consistently had crabgrass and wild strawberries in the front and side of the house and they only got worse not better over a 5 year period Customer Service: poor When I first met Lorelei Cox she was very personable and passionate about her work. While she was expensive the quality of her work was good. So what happened in the last 3 years. None of the flower beds have been edged. The weeds are back in 2 to 3 weeks and the mulch is not shredded its the nugget kind and bare soil is seen. After a month or so the beds don't even look as if they have been touched. My new landscaper commented saying that it looks as if areas of my flower beds have not been touched/weeded properly in years. Last email I sent to her through her website never got to her. I needed to change credit cards and all I got was a terse message saying to pay the bill. I needed to know the account number and how much as I don't keep that info in my head. My next email in regards to that was ignored. A month later I again emailed and asked why my previous email was ignored. They thought that my email was weird. Then the emails got insulting. All I was trying to do was pay my bill. Quality of Work: poor Quality of Materials: substandard