Lowery Family Lawn Care
431, Owens Cross Roads, AL

Lowery Family Lawn Care Reviews

4.4 stars based on 15 reviews

Featured Comments:

• W

  Will Caylor

  2.0

  The owner is kind and courteous but his crew introduced ragwort into my lawn and it has become a huge problem. This likely happened by their equipment being covered in the seeds prior to cutting my lawn. Their payment portal also has some major issues as I couldn’t get to my invoice and they store users’ passwords in plain text.

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  Response from the owner

  Hi, I’m truly sorry to hear about the ragwort. We do our best to ensure nothing tracks from one yard to another. This is a rare problem as primarily only take care of lawns inside subdivisions, most of them being treated by fertilization and weed control companies. I am truly sorry that you had problems with the client portal. We do not actually save passwords in plain text nor do any employees have access to it. I as the owner reset your account individually so that we could attempt to solve this issue for you. At any point I am always available to talk about any issues you’ve had.

• B

  Bob Baccus

  5.0

  They have been taking care of you yard for several years - since they came to High Mountain. Great Service, and they take care of bushes also. Great people.

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  Response from the owner

  Thank you Bob. We really appreciate the kind words.

• A

  Amanda Thomas

  1.0

  Very disappointed in this company. We have used Lowery for the last two summers. This summer, we agreed to an increased price for premium service but after a month had not received the service we were paying them for. When Shawn was addressed with this issue he fixed it and was courteous. After not receiving lawn care on the week we were scheduled I sent an email to make sure we were still on track. I received a return email that stated they were "no longer able to service our properties". No explanation, no prior warning. I understand lawn companies can get behind with weather patterns but clients need communication when that happens and expect services to be performed as agreed upon. For that reason, one star rating was awarded.

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