Lowe's Home Improvement
NJ-440, Jersey City, NJ

Lowe's Home Improvement Reviews

3.9 stars based on 1467 reviews

Featured Comments:

• S

  S Ives

  5.0

  I ordered a washer and dryer set but the dryer ended up being fulfilled by another store (Mt. Olive) but everything I got from Lowes Jersey City came just as expected or scheduled. I truly give credit to a good customer service. They called the day prior to confirm delivery and the guys called to say they were 30 mins out. That’s good customer service compared to my experience with the other store that clearly can’t tell me where the dryer is that was to arrive today 3/15 nor have they been able to give any info as to when it will arrive but told me to call delivery company. Anyways let me not rant. My service was great and the guys were super patient as they had to wait on my maintenance guy. I’d certainly recommend this branch.

• M

  Marcello D'Aureli

  5.0

  Had the best experience with a one day sale. Saved a ton of money. My pre-order was sent from the other store in North Bergen, due to out of stock issue. I walked in showed my id and left the store in less than 10 minutes. I couldn't believe it. I also filled out a survey and received an additional percentage off the sale price. I was blown away. The other big box place maybe losing some of my Bussiness. I would like to give the sales person who helped me, my sincere gratitude. If the higher ups read these comments, give that girl a raise. My order number ends with 99656. They also had a team member bring out the cart of tools to my vehicle.

• G

  Gerardo Santiago

  4.0

  This Lowes is my place to go. Their staff is always willing to help and answer any questions you may have. Their manager (he’s always wearing a camouflage vest) has a great service attitude and he’s always there when you need him. Keep it up

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