Lowe's Home Improvement
Southpoint, Fredericksburg, VA
- Phone:
- +1 540-369-9000
- Website:
- https://jltotalservices.com/
- Address:
- 10101 Southpoint Pkwy, Fredericksburg, VA 22407
- Hours:
- Friday6AM–10PM
- CLOSED
- Reviews
- Map
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Lowe's Home Improvement Reviews
4.2 stars based on 1362 reviews
Featured Comments:
C
Charles Sullivan
1.0
The primary reason Lowes gets one star from me it’s for their return policy which is absolute garbage. So for my 2022 New Year’s resolution to show my appreciation for making it difficult to return something I’m a do my damnedest to spend my money elsewhere this year as a contractor. To be a little more precise I called ahead and asked if item could be returned she said she didn’t know I’d have to come in to see. It take me 35 minutes to get there, 15 min in the store and 35 minutes to get back. It’s OK my times not valuable
G
Greg Bird
5.0
Store has really turned itself around last couple of years. I credit current management. Store is cleaner, well organized, and items are readily available. Staff is responsive to all requests and questions. Very respectful of Veterans as well. Thank you!
D
D G
1.0
They could not care less about customer service it seems. I went in last week only to find their saw was broken, and not just broken but had been broken for near two weeks. Okay, fine, lord knows corporate store get stuck with slow bureaucracy. So I wait a week and call to find out if its fixed. First time they transferred me to lumber who never answered. Second time they sent me to a manager called "Jim" who just straight up hung up on me when I asked. The third time I called they put me on hold and left me there. I cannot imagine how many others who get cut lumber have left for home depot up the road but I know I am and I suggest you do to.
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