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LocalLawnCare has collected relevant information of Mortons Power Equipment in Patriot, Fredericksburg, VA which runs in your neighborhood. Find out detailed info of the lawn care service provider like opening hours, addresses, phone numbers.

Mortons Power Equipment in Patriot, Fredericksburg, VA | LocalLawnCare

Never having touched a chainsaw and needing to learn, I read your reviews seeing that you take time to teach. Well I was not disappointed. David took the time to answer all of my questions and teach me about safety. I am eternally grateful for his kindness and help. Going home now to cut some trees up. Thank you David. You have my ongoing respect and business.

Morton's is the best!!! I dealt with both the sales and service department this week. Doug and Chris went above and beyond to help me figure out the problem with my equipment...Great job!!! While I was waiting I ended up buying a Stihl chainsaw...I was blown away by the sales staff that went over every operational detail of the saw before I left. You just cannot get this level of customer service anywhere else especially the box stores. Thanks for a great refreshing experience that is getting harder and harder to find in todays times!!!

I needed a drive belt and they told me I needed other stuff done and the bill came out to $580.
What they did was tighten up some other things but what they did not do was give me a quality belt because this one broke within 20 seconds of mowing my first time.
After I asked them to come and mow my lawn which has not been mowed in three weeks they told me they could not do anything for me and maybe on Monday.
I have never dealt with such an unprofessional business.
I explained to them I have a party this weekend and I needed the lawn mowed and got no response.

Dropped off a saw for an estimate, was told “we’ll take a look and call” weeks later I call and I’m told it’ll be close to $700 to fix. Next thing they want $25 just to return my saw (in pieces)…no actual written estimate provided. No clue how much they would have wanted to put it back together

They are convenient in F'burg and very well stocked.   At least with the Stihl parts I've needed.  Pleasant to deal with.  I previously paid $25 to have an old saw looked at only to be told it was unrepairable. I trust the diagnosis.  I think they would have credited to a new saw, but by the time I was ready I found cheaper.

Morton’s is one of my favorite small businesses in the area. They take extremely good care of its customers. I do not own a large landscaping company, nor do a drop tens of thousands of dollars here. However, the folks here still recognize the importance of customer service and word-of-mouth advertising. Jack, Charles, and Leo are first-class people and have always taken good care of me anytime I’ve needed a new piece of equipment or needed to get a piece serviced. I know I can always count on them to get it right the first time and treat me more than fair. I would never recommend anyone go anywhere else for their lawn equipment. These folks are the best in town.
-C Munsee

I have been shopping for a new zero turn mower and have gone several distributors in the area and was quite frustrated until I stopped in at Morton’s.  I met David Fischer and he gave me his undivided attention and thoroughly uxplained their products.  He asked me many questions about my yard and what I mowed with previously and steamed me towards the best machine for my yard.  I will be purchasing a mower from Morton’s and customer for life.

Awesome experience here.  Jack is a honest and knowledgeable person.  He was a huge help through the whole purchasing process.  This is the second mower I have purchased from them, and I have been pleased during both purchases.  I highly recommend working with this company.

I walked into the store today 1/20/2021 around 4 PM. I was the only customer inside and none of the three guys that work there that looked at me greeted me. All three saw me as soon as I walked in to the store because we all made eye contact. I’ve never been to this store before but I came in with my mind already decided on buying a specific $600 chainsaw model plus another $200 worth of equipment I needed to buy. All three employees were sitting in the back. One of them specifically was wearing orange and when I approached him to ask for help, he gave me the most miserable, unwelcome look I’ve ever gotten at any store. My interaction with that first employee ended at that very moment, and instead I asked for Jack because I spoke to him on the phone the previous day and asked for product availability. Jack like the rest of them showed zero energy and enthusiasm to sell me anything when I got to the store. Even when the employee told Jack that I was inquiring about him, he moved slow and dragged his feet to come and meet me. I couldn’t believe the amount of arrogance this guy and the rest of the staff have. Just because you have the largest stock and availability for STIHL products, it doesn’t mean that I must buy from you. Jack tried to sell me an open box chainsaw as new and I declined, then instead I told him to place an order of the same model and to call me when it arrived at the store. He said the store doesn’t do that. Really? You are an official STIHL seller, but you can’t order what I want even if I pay in advance? The way they treated me at this store didn’t make me feel welcome or make me want to trust them. That’s why I didn’t take a chance buying a $600 chainsaw that was on display that Jack claimed it was new. I’ll take my money elsewhere and will never recommend this store to any of my friends and family. They lost $800 worth of sale from me and an opportunity to earn a loyal customer. This store needs people with good interpersonal skills and not just technical skills.

Jack Donohoe was extremely knowledgeable and courteous.  He answered all of my questions and provided excellent information on what I bought and also on several other products they carry.  We did the transaction over the phone yesterday, and the delivery arrived at my house exactly as scheduled this morning.  Ray Taylor conducted the delivery (free by the way) and walk around, and demo of the mower with me; like Jack, he was very knowledgeable about the new Toro Z-Master I bought from them.  I could have bought the exact same model closer to home, but Morton's product knowledge along with their excellent customer service is what made it easy to purchase from them.  I'll be buying more equipment from them in the future for sure.

Mortons Power Equipment
Patriot, Fredericksburg, VA

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Mortons Power Equipment Reviews

4.2 stars based on 78 reviews

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