walmart-3ab91abe

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Usually not busy

Usually not too busy

Usually a little busy

Usually as busy as it gets

Walmart

complete-landscaping-services-inc-36eac81e

Complete Landscaping Services Inc

custom-lawn-services-inc-e6fa91fa

Custom Lawn Services Inc

peaceful-valley-lawn-and-landscape-79a05894

Peaceful Valley Lawn and Landscape

We provide information  related to Lowe's Home Improvement in Heritage, Bowie, MD which runs near you. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Lowe's Home Improvement in Heritage, Bowie, MD | LocalLawnCare

I placed an order for pick up late Easter Sunday night. The next day I noticed on the confirmation that it was ready for pick up that I had not selected curbside. I called the store and the curbside person was SO kind, I explained that I had a sick 2 year old in the car and it was raining and cold & he went above and beyond to get my order from the locker and bring it to my car to help me out. He was so incredibly kind. To be honest I haven’t had great customer service experiences with this store, but he was wonderful. I took one star off because I attempted to call the store on the way home to speak to a manager to offer my compliments on the associate that helped me & the phone rang for literally 17 minutes until I got home and no one ever answered.. that’s just awful. I know they were probably busy because they were closed Easter.. but 17 minutes? Surely someone could have picked up a phone call in that time.

If your curbside app feature isn’t working, please have the courtesy of putting a sign up so we don’t sit in our car for 10 minutes. And then, please also have more than one person at customer service so one of them can manage the online order pickup when we inevitably have to come into the store. It would’ve been faster for me to come into the store and buy it using self-checkout than using curbside which didn’t work and standing in the line for customer service.

Ran out of miniature poinsettias though. About 100 the day before,  nextday none. Only the big ones, so I settled on those. Still cute! Gave all the miniature ones away, and didn't keep any for our counter, so went back, but gone. Anyways, here's a before picture. Also, found that cute little tree. Smiles, all going super fast per the cashier, which I found to be true. But the hard way, after everything was gone. So, hurry up! Lol

Absolutely horrific service. This store is terrible. I purchased a lawn mower from the store which included delivery. I was supposed to get a phone call the night before delivery for confirmation. Never got a phone call so I called the store the next morning. After waiting 45+ minutes for someone to pick up the phone, I was informed by the "Delivery Coordinator" that someone dropped the ball and the tractor was never assembled. I was assured by her that it would be built that day and delivered the following day and I should expect a call that night for confirmation. Once again, I never received a phone call that night. I called back the next morning and waited another 45 minutes for someone to pick up the phone, and after speaking with the "Delivery Coordinator" again, I was told that her "Front End Manager" had dropped the ball and never got the tractor assembled again. She said she would fix it and give me a call back within an hour. Four hours later, after never receieving a call back I called the store and waited ANOTHER 45 minutes for someone to pick up the phone and they were unable to locate the "Delivery Coordinator". I was then determined to speak to someone face to face so I drove to the store and spoke with the clueless store customer representative who was no help at all. Once getting with the Front End supervisor, I was told that they will now be delivering the tractor this coming weekend. To say the least I will not be surprised if it does not show up this coming Sunday. I will be there first thing Monday morning for a full refund. This store is poorly organized and has TERRIBLE service. I will be sure that Lowe's does not receive another dollar from me for the many home improvements I do in the future.

Thank you to Stephanie @ the Returns Counter, she went beyond in customer service!!

Thank you for your patience, professionalism and most important your willingness to help.

I really appreciated your help with my garden center return,

Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

Lowe's Home Improvement
Heritage, Bowie, MD

Services

Lowe's Home Improvement Reviews

3.9 stars based on 1488 reviews

Map & DirectionsDirections

Nearby Lawn Care Services in Bowie