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J&R Custom Landscaping

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Hicks Landscape Design

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Creative Contracting

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Usually not busy

Posillico Brothers Inc

We offer information  related to Lowe's Home Improvement in Dibblee, Garden City, NY which runs proximate to you. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Lowe's Home Improvement in Dibblee, Garden City, NY | LocalLawnCare

I recently made a large purchase at Lowe's in Garden City. A custom ordered back ×2 door was made possible & well- advised by Neil who works at the doors & windows section of Lowe's in Garden City. He is super patient, detail- oriented. Neil saw my order through from start to end. I couldn't ask for a better service specialist. If you want your order placed right, see Neil. Knowledgeable,  kind, diligent. Definitely, 5 star customer service

Half the time I buy things at Lowe’s G.C. I expect the products to be damaged or parts missing.  This weekend I bought two brand new Moen kitchen faucets, factory sealed… the first one had a Delta faucet in there and parts were missing.  I went back and exchanged it for another one and it was damaged.   So frustrating.  Don’t  ever try calling this place either.  They never pick up the phone.  Ever.

The Garden City Lowe's has everything in the world that you need, plus a whole bunch of stuff, that they don't have at Home Depot. There are millions of staff, all over the place, who are willing to help you. This is the exact opposite of Home Depots in Queens.
It is very important to keep up with the tool sales, since they will save you tons of money!

My experience with this location have being very positive whether buying  in person or  by internet. 2 weeks ago I called their Customer service. They picked up and explained in order for me to received the item I want to purchase . I needed to place the order on their website.  I placed the order it was filled and the item ship to my home within 24 hours.  My order was canceled twice before by Lowes in Rosedale because they did not have the item in stock.

Went to this location Today at approx 7:30a ( Sun 2/7 ) to pick up an order I placed online the night before.  There was no other customers at the service desk area so I told the girl at the refund register I was there to pick up an order.  She directed me to the "pick-up" register and I assumed she would move over 5 steps to process my pick-up order.  Instead she stepped back to a back counter area where she asked someone who appeared to be a supervisor a question.  When she returned she told me "The people who do pick-up don't come in till 8" .  NOWHERE in the email I recieved to tell me my pickup order was ready did it mention special hours for pick-up... ALSO The "Pick-up Options" page on the Lowes website,  clearly states... "Pickup is available during normal store operating hours."  When I said "I can see pick-up orders right on the counter behind you... you can't just grab mine and process it?"  Her reply was a very weak "We don't work for that department"... Sooo the people who process refunds are in a different department than the ones who process pick-ups?  This of course was BS but I had no time to keep arguing with this moron.  I was forced to go find and pick my items off the shelves myself and check out at a regular register to avoid waiting a half hour for the elite "pick-up" squad to decide to show up for work.  What was the purpose of placing a pick-up order in the first place?  Of course now I will have to wait 7 days for my original pick-up order to time out and Lowes to begin processing my refund.  Was this the end of the world?.. Of course not.  But time is a precious comodity and when a major retailer unecessarily wastes ANY of your time because employees have become lazy, unmotivated, and have no idea how to think outside of the box or take ownership of a problem, let alone follow the most basic priciples of customer service, It simply pisses me off and gives me even more reason to buy even less than I do at Lowes already.  Lowes seems to have been in decline for years now.  With emplyees and customer service this lame... They are only accelerating their demise.

Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

Lowe's Home Improvement
Dibblee, Garden City, NY

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Lowe's Home Improvement Reviews

4 stars based on 2293 reviews

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