Lowe's Home Improvement
Freedom, Bryan, TX

Lowe's Home Improvement Reviews

4.2 stars based on 1772 reviews

Featured Comments:

• C

  Chris P. Hudson

  2.0

  Just encountered the absolute worst experience at Lowe's... after waiting at curbside (1) for half and hour, and being on hold for over 15 mins, I decided to go inside to see what was going on. The doors were already locked at 745pm (on a Sunday). Then, nobody was even ready with my order and I even discovered that one 5 gallon container wasn't even mixed after getting back to the parking lot. I will never order from here again. I changed my review from 1-star to 2-stars because of the young lady at the check-out counter that was very helpful and apologetic.

• M

  Michael Werner

  1.0

  Sunday morning, 9AM, cold but will be 62 by noon. Asked the 3 women at customer service to open the garden center door so I could purchase and haul out 960 pounds of dirt and manure. The refused, told me I would have to get what I wanted, pay for it at the front, then they would unlock the gate. Another guy walking around the garden center, same thing. SO four people, doing nothing, cannot open a register and gate for heavy items during announced business hours, but instead stand around and chat. Went to Home Depot, where they opened the gate, helped me with the 20 bags of manure and dirt, checked me out at the garden center gate and helped load into my truck. Guess who gets my business from now on? And this was not the first bad experience at this Lowes for me.

• R

  Ryan Ellisor

  1.0

  Went in this Lowe's off of Freedom Blvd. to interview for a position and the manager was extremely rude and didn't let me get through the full line of questioning before kicking me out. Then went back in as a CUSTOMER and was asking a question about lumber to one of the employees. The same manager previously, walked up and interrupted our conversation and asked the employee to do something else. I told him I was still talking with his employee. He just scoffed and continued to walk away. Never been so mistreated before. Glad I don't work there and I won't be going there anymore either. I'm a Home Depot guy now 👍🏻

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