Jones Tree & Lawn, Inc.
Harlan, Arvada, CO
- Phone:
- +1 303-431-8132
- Address:
- 5497 Harlan St, Arvada, CO 80002
- Hours:
- Tuesday7:30AM–5PM
- CLOSED
- Reviews
- Map
Jones Tree & Lawn, Inc. Reviews
4.6 stars based on 69 reviews
Featured Comments:
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Erin Bailey
2.0
We experienced terrible customer service and poor communication throughout the process of having them trim our trees. Their representative was arrogant and wouldn't listen to us and so the crew did not trim what we needed them to and had to come back. My husband had to be on site to direct their crew what to trim because they didn't have proper instructions. When we expressed our concerns, Jones did nothing to make up for the situation. We'll be telling our friends that are buying houses at the moment to avoid this company.
Response from the owner
We are sorry to hear you did not have a pleasant experience. Upon review, it appears your concerns were addressed and although we could not offer a monetary adjustment, we did complete the scope of work per your specific requests. We wish you the best with finding another firm that may better suit your needs in the future.
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Ross Carpenter
5.0
Bid was in line with the two others I received and they were very prompt and professional. Very fast and efficient process with a bucket truck and chipper. I noticed a branch that was missed, and they were back the very next day to take care of it. Highly recommend.
Response from the owner
Thank you for taking the time to share about your experience! We appreciate it very much. Stay safe!
C
Cole Crocker
5.0
The crew at Jones Tree & Lawn answered all of my questions promptly, quoted us a fair and competitive bid for the work and executed the job wonderfully. We have 12 very tall sumac "trees" which were leaning and had limbs overhanging in a non-safe way. The guys showed up on time, were super friendly and listened to our directions on what we wanted. The trees now look better than I hoped they would! Thank you for the prompt followup and experienced team!
Response from the owner
That is excellent to hear! We appreciate you taking the time to share your experience. Stay safe!
More reviews (7)