Hermes Landscaping
87th, Lenexa, KS

Hermes Landscaping Reviews

3.9 stars based on 56 reviews

Featured Comments:

• R

  Ray Graber

  5.0

  Hermes is very family oriented. Whenever I need to deal with family issues, the bosses have been understanding with adjusting my schedule to allow me to be there for my family. From the Big Boss to the lowest field laborer, everyone is nice and genuinely happy to see each other. I have brought several concerns to my supervisor and my concern is taken seriously and they work with me to find a solution.

• A

  Ashley Hulme

  1.0

  They delay constantly. Granted our builder is their customer, so that could be some of the timing issue. Once they do show up, it is completely dependent on which crew you get. The crew that completed our drain did a great job. However, it turns out that our sprinkler system was leaking from the beginning. Also, lines were laid across property lines, discovered when we put in a fence. After 2 months of extremely high water bills, and documenting a visible leak, they investigated. A month later, they admitted a line was punctured and actually repaired the issue. It's exhausting to be their customers. The quality manager tries but to no avail. They have serious communication issues. They don't listen to us, who have owned homes before with sprinkler systems. What do we know? It's normal to have water leaking downhill past 2 lots right? It's normal to grow mold by your mailbox? I don't understand how they stay in business.

• A

  Andrea Huckaba Rome

  1.0

  Positives: Our landscaping looks better than it did before Hermes. It (mostly) looks like what they designed. Negatives: They took our deposit in early spring, and then didn't call us. We called them to check in after a month of silence, and they put us on the schedule for that week. Then, we had to call multiple times over a period of several months (they never called us) before they installed phase 2. For phase 2, they showed up one day without ever communicating they were coming. The phase 2 installation did not match the plans they had drawn up. We spent nearly a month calling until they came out to fix it. Meanwhile, they sent us the final invoice before phase 2 was even started. We had to explain several different times with different people that we wouldn't pay the final bill until the work was complete. When finally the work was complete and correct, we promptly paid the final invoice within a week. Nevertheless, I am still being contacted by other people in the office for the money. It has been frustrating. Final Determination: Very unprofessional, and unorganized. I would not recommend.

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