Green Rx Inc
Scherer, St Charles, MO
- Phone:
- +1 636-441-1414
- Address:
- 1805 Scherer Pkwy, St Charles, MO 63303
- Hours:
- Friday9AM–5PM
- CLOSED
- Reviews
- Map
Services
Green Rx Inc Reviews
3.7 stars based on 33 reviews
Featured Comments:
E
Eric Long
3.0
After posting my review, I was contacted by Jonathan and my issue was resolved. Pat came out and covered the damaged area with sod. He was very polite and professional. I am satisfied with the outcome. HOPE YOU NEVER HAVE A PROBLEM!! While the crews are polite and hard working, the office management is non-existant! Have to wonder if the owner understands that his manager will not return phone calls or address issues. When they bought the lawn service I used to use, I tried staying with Green RX..but confused salespeople in the office, and failing to deliver what was promised is why I left. My neighbor kept them, and no problems until this (ref. picture) One of the crew on a riding mower, took it into my lawn on a steep hill while the grass was wet. He slid off into my mulch, scraping away grass in a very hard to grow part of the lawn. Josh was terrific in explaining who to contact, and trying to fix the situation. Unfortunately, he referred me to the manager, who refused to take my calls, and has not called me back...as he said he would through the receptionist. I have gone from a customer, to an ex-customer, to now telling everyone I know not to use this company!
Response from the owner
Thank you for your review.
E
Erik Peterson
5.0
They have been my lawn treatment service for a year or two, today they came out to do a spring cleanup. They did an AWESOME JOB! They came out with a crew and in no time they cleaned up all the leaves, cut back my shrubs, and cleaned everything up! Highly recommended!!!!
Response from the owner
Thank you for your review.
M
Michael Tierney
1.0
The pre-emergent weed control and fertilizer treatments killed my zoysia sod. They do not return phone calls asking for an explanation and a proposal for compensation or repair. This issue is not resolved. Promised corrective actions not performed as of 7/6/21. Reneged on installing replacement sod. Promised financial compensation two weeks ago. As of 7/22/21 no action by Green Rx of any kind. Promised to "hand deliver" a check twice. No check, no explanation, no integrity. See photos below of my Green Rx lawn. My experience was the same as that reported by Lynn Hennessy. I reported Greenrx to the Better Business Bureau and Greenrx told the BBB that they would refund my two payments but they never did.
Response from the owner
Thank you for your review.
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