GrassRoots Turf
Commerce, Alpharetta, GA

GrassRoots Turf Reviews

4.4 stars based on 15 reviews

Featured Comments:

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  Pete Dosik

  5.0

  I'm very happy with GrassRoots. The weeds that had come with the new sod are almost entirely gone. In their most recent visit, I saw that the tech blew the leaves off my lawn before applying a treatment. That may seem like a small thing but other services I've used in the past were not so professional. They also do a great job of keeping me informed.

• G

  Gary

  2.0

  I had just killed my entire yard and started over and had a bright green full fescue lawn. I wanted help keeping it weed free and after a conversation with a few company’s, I went with grass roots. At first they were very responsive and helpful. But it did change. I called with significant weed concerns. I even discussed their weed free guarantee policy. The first few calls were very good discussions about things I could try to do as well to help (I like to do as much on my own as I have time for so I appreciated this). But after a few weeks and a few visits for weed spraying, it was clear my lawn looked way worse than when I started with them. I called to discuss that I didn’t feel that they really provided the service I was paying for based on the look of my yard and this when I discussed the guarantee with them which just meant they would keep coming out to spray weeds. I asked if there was anything they could do from a refund stand point based on the results of my yard and I was told they had to speak with someone. I then had to call back either 4 or 5 times as my call was not returned. I kept asking for confirmation my card was no longer going to be charged and I never received a call back. Then I check my email and I finally got an email they my account was closed and I did get (only) one month refunded. Initially they were very good, but when the services rendered were giving poor results and I called them about it, the responsiveness worsened. Their products did not work on my fescue lawn. All I can say is I would avoid using this company if you have a fescue lawn…you may be as disappointed as I was.

• A

  Andy Paul

  5.0

  Grassroots is vert reliable, and always sends us information when they treat the lawn. What we especially like is if there is a problem after a treatment, they are diligent about coming back and making things right. Very honest and a very good experience with them.

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