Glen's Small Engine
Stonewall, Greenville, TX

Glen's Small Engine Reviews

4.4 stars based on 30 reviews

Featured Comments:

• T

  T S

  1.0

  Glen has done good work for me for years. I had him replace a part earlier this year and it just broke again. I took the piece that broke, along with the mower to him today with every intention of letting him do the repair. However, I wanted to talk to him to ask why he thought it may have broken again, and see if he had any ideas as to what else may need to be fixed. The lady at the desk coldly told me that I could not speak with him, and that she does that, and I needed to deal with her. I explained the problem, and without laying eyes on the mower she diagnosed the problem, dismissed my need to speak with Glen, gave me an eye roll, and said she couldn’t get it in for at least 5 weeks because she is running out of space to keep all those mowers in the back. I left, took it to another shop and they will have it completed in two weeks. I called her back to explain that I would not be bringing it back for this repair and she copped an attitude with me. I then very calmly told her that I was displeased with how she speaks to customers, and she hung up on me. I never raised my voice, but wanted to know why I would not be back. This loyal customer has found another shop, and I won’t be back. The sad part is I have had about 5-6 people recently ask me why I keep going back with that rude lady who works there, and I have tried to deflect their comments, and have even tried to speak highly of Glen and the quality work he has given me. I am tired of it. It’s simply not worth it any more.

• M

  Mike Summers

  5.0

  Excellent diy video on the echo 225 series. Kits in stock. Excellent turnaround. String trimmer runs like new. Train-cam!!

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  Response from the owner

  Thank you Mike

• B

  Brandon Wilson

  5.0

  They fixed my riding mower in 1 day for a great price. They went above and beyond helping me understand how to adjust my deck and even printed me a schematic on all the deck components. They Earned a customer for life.

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  Response from the owner

  Thank you Brandon. Glad we got it fixed for you.

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