Fullerton Grounds Maintenance
Valley, Kenvil, NJ

Fullerton Grounds Maintenance Reviews

4.3 stars based on 40 reviews

Featured Comments:

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  Lisa King

  1.0

  Fullerton Ground Maintenance has had the contract at Seasons Glen in Mount Arlington for many years abs they also provide plow abs clean up services when it shows. I contracted with the company to plow the driveway of my townhouse there. The second snowstorm this year, they plowed my driveway and hit and damaged my garage. I immediately took pictures and emailed them. They came to my house to access the damage and flat out denied their company did the damage. They didn’t even have the courtesy to come to my door & have a conversation with me. I highly recommend not hiring this company they don’t take accountability for their actions abs their customer service is horrible.

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  Response from the owner

  Thank you for taking the time to share your thoughts, Ms. King. We are always appreciative of an opportunity to address client concerns. In response to your report of garage damage, our Director of Special Services conducted both an interview with the machine operator and an in-person assessment. Comparative measurements were taken against the machinery utilized in snow removal operations for your site and, as detailed in the images sent to you, none of the pieces of equipment aligned with your garage's damage. Based on these findings, as well as the absence of evidence that FGM was definitively responsible for the damage, we respectfully declined your request for reimbursement. We would welcome the opportunity to discuss our findings with you in further detail. Please contact our office at 973-927-0927 at your convenience should you wish to do so. Thank you again and wishing you a wonderful day!

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  Nancy Paladino

  5.0

  We started using FGM in the Spring to replace a landscaper we had for 13 years who just abandoned us and our neighbors last minute. We interviewed a few businesses and decided to go with Fullerton for our lawn maintenance. I didn't realize what a difference there would be. They've been doing a great job at managing our account so far. They efficiently maintain our property and get the job done in 1/4 of the time it took our previous landscaper. It's so nice to not have to hear lawnmowers all day long 1 day a week every week. Our contact, Cyndi, has been always quick to respond to our calls and requests. I just met with Jan today to review some landscape design and pruning for work to be done this fall season and in the spring. He was excellent to not try to oversell their services. He only suggested what we really needed which I appreciate. And PaPin, the foreman for our account, comes and I can tell he works hard and manages the team well. They got not only our account but 3 other homes on our block of 8 homes. Everyone seems very pleased and I thought it nice to share! :)

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  Response from the owner

  Nancy, we are so glad to hear how pleased you are with our service - thank you so much for your kind words! We all work very hard to provide quality and efficient service for our customers. It's wonderful that you and many of your neighbors are happy with our work. Thank you for choosing us and we hope to continue a great working relationship with you for years to come!

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  Patricia OConnor

  5.0

  Fullerton Grounds Maintenance has done excellent work at my home, their service is beyond comparison. Milcar's work is awesome!

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  Response from the owner

  Patricia, thank you so much for choosing Fullerton for your services. We work hard to provide you with quality service and we are so glad you are more than satisfied. Thank you also for recognizing Milcar! We love to see happy customers.

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