David J. Frank Landscape Contracting
Vera, Milwaukee, WI
- Phone:
- +1 262-255-4888
- Website:
- http://www.davidjfrank.com/
- Address:
- 3035 W Vera Ave, Milwaukee, WI 53209
- Hours:
- Thursday7AM–5:30PM
- CLOSED
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David J. Frank Landscape Contracting Reviews
3.1 stars based on 12 reviews
Featured Comments:
M
Mike O
1.0
I’ve used this company once in the past. And just thought it was over priced for what I received. That is not why I’m leaving a 1 star review. I came home last week and found David J Frank on my property cutting my trees. I approached the crew and said “ you know you’re on my property cutting my trees correct?” The response was they thought the property line was 4 feet the farther than it is. They quickly said we will vacate. They are hired by my neighbor to do everything for landscaping, everything! So I called David J Frank to discuss their protocol for cutting trees that overhang into someone else’s property. Which would be the case in this instance, trunk and tree on my property limbs overhang onto neighboring property. It is my understanding ( I’m not versed in the legal aspects of this situation which is why my first call was to DJF to see what the protocol is ) the neighbor can trim overhanging limbs but the limbs still technically belong to me as they are from my tree. Which they would need to offer said limbs back to me. Now if the neighbor or DJF had ever reached out to me to discuss the trimming of my trees we could have had this discussion before they sent the limbs through the grinder, but nobody ever talked to me. Like I said I came home to find DJF on my property on a ladder cutting away. So I contacted DJF to see what is normal protocol in this scenario. I would have thought DJF would clear such actions with the appropriate property owner, they definitely did not in this case. I was transferred to the Arborist who of course declined to pick up the phone. At which point I left a message for the Arborist to call me back to discuss the companies protocol. Well he’s never bothered to call me back which leads me to this step. Airing the dirty laundry in social media setting. I didn’t want to take this step but when your customer service dictates such steps I have no choice. I’m not sure what the next step is I’ll update when I decide.
Response from the owner
Mike, can you call Sales Director Randy Hill on Monday (262)255-4888)? Good morning MIke, we just saw your review. We will look into this and get back to you.
A
Anthony Zidek
1.0
Cant speak to their landscape skills hopefully it's better than their driving. After sitting in a near dead stop traffic jams for about 45min on the freeway EVERYONE started to move to the left lane. I throw my blinker on to move over and he proceeds to accelerate and not allow me in. He rides the person's bumper ahead of him to the point where I need to stop at the accident to be let in by the person behind him. Now I would have slowed earlier but we were already not going faster than a roll. So slowing would have meaning stopping and just causing more of a already jammed situation. I'm not the first to review their courtesy. Not surprised.
Response from the owner
Sorry to hear that. We expect professionalism from our employees not only when they’re on-site but also when they’re going to and from a project. I wish you could have gotten a license plate number for us but I realize that’s hard to do when you’re driving. We are Southeastern Wisconsin’s premier landscape company, made up of almost 300 friendly, courteous, and hard-working employees. We hope you won’t hold a grudge (we won't). If you ever need landscaping or yard care, contact us for a free quote.
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DYKWIA D
1.0
Opener: Can't speak to their landscape service specifically. However, I had the experience of their consideration today when trying to get fuel on my morning commute. The company had at least 4 vehicles at the BP gas station off Burlingon and 94 in Kenosha. After fueling, I assume, several David J. Frank Landscaping employees went in the store and left their vehicles at the pump. This station has only 1 pump for diesel, besides for the semis. Again, during the busy morning commute, pumps were blocked with no one around the vehicles. Finally, they started to file out and move the trucks but, apparently, they are required to travel in a convoy. Therefore, they all stayed in the area until the very last one was ready to pull out. You know, because it is 2018 and only one guy would have a map, directions, the address and knowledge of how to get to the job site this day. The last David J Frank landscaper was talking a very easy stroll through the parking lot out to his truck blocking the diesel pump, long ago used to fill up the company truck. Clueless, lack of consideration and common sense. Again, can't speak to their landscape service but this speaks volumes to me about their thoughtfulness, initiative and tenacity --- all missing from these employees. Something to consider when hiring a company to do work and the guys are paid by the hour.
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