Bennett Lawn Care Professionals
Wellesly, Tallahassee, FL
- Phone:
- +1 850-778-3088
- Website:
- http://bennettlawncarepros.com/
- Address:
- 8405 Wellesly Pl, Tallahassee, FL 32312
- Hours:
- Friday7AM–8PM
- OPEN NOW
- Reviews
- Map
Bennett Lawn Care Professionals Reviews
4.7 stars based on 43 reviews
Featured Comments:
t
tracy Thrall
5.0
Chad with Bennett lawn care professionals has been the best!!! Always pleasant to speak with and does a very detailed job!! If you are in need of any lawn care needs don’t hesitate to use him!!! Worry free and easy to work with and very accommodating to any needs!!! Thank you again for your great service!! Tracy
Response from the owner
Thank you for your loyalty and business!!
D
David Cool
1.0
They invoiced me despite not coming out and providing service last month. At first, I thought it was a mistake and emailed them saying no one had been out yet. They never responded but instead called and left me a message saying I was past due. I called back, but no one answered and I left a message explaining I was still waiting on them to come out. No one returned my call but I kept getting generic notices of an invoice owed. I called again and left a detailed message of the dates of the invoice and the date they last came out. No response. I got another generic invoice email and so I called them for a THIRD time. I finally got the owner who insisted that they had been out because his guys had “checked my house off their sheet.” Don’t use them. They’re obviously very poorly run. My sister was going to use them before all this went down, but they never called her back after she called multiple times to set up new service. Chad seemed like a nice guy, but he’s too unorganized to be running a business. Edit - a terrible response, and not unexpected since you don't know how to run a company. See other posts farther down who also outline never getting called back. These guys are unorganized, and don't know what they're doing. I wouldn't have much of a problem with that to be honest, it's just lawn care, but when you question MY integrity when I tell you the job was never done, we have a problem. You never came out to my property to see if the job was done (despite me calling and emailing on 3 separate occasions asking you to) - so I'm not questioning your integrity because you have no idea if the job was done. But I saw it with my own eyes, so you ARE questioning mine. To be honest, I've never been so offended by a business in my life, and seeing this reply just reminds me of how poorly I was treated and how angry it makes me. I paid that bill for a job you never did because I have integrity, and I didn't want you saying I owed you anything. You cashed it because you don't have any. My opinion stands - don't do business with this company unless you want to be stolen from like I was.
Response from the owner
Unfortunately in the business of lawn care there are times where there are misunderstandings between customers and clients. In this case the client questioned the integrity of myself and my team. This company was built on the principles of an honest job for honest pay. 1-star rating or not, I will stand behind our integrity and quality of service. We go above and beyond to minimize misunderstandings and our track record proves this. We also give every effort to resolve matters with our customers in a respectable and responsible way; however, we cannot control reviews that are posted in an effort to deter others from using our service based on a simple misunderstanding that stemmed from a minimal invoice. We will continue to serve Tallahassee "The Old Fashioned Way!" as usual. And yes Chad is a reasonable, professional, and nice guy!
j
justin fallis
5.0
My wife and I just bought a home in june, and anyone whom has bought a home knows all the stresses of HOA'S if they have had to deal with one! ON TOP of everything else, So we were in the market for a landscape company that does a little bit of everything, and let me just say, my wife and I have very high expectations we both work for the local National cemetery, which has no room for errors. well after a undescribably, absolutely, horrible experience with LAWN STARTER! I was able to find Bennett Lawn Care Professionals, and I can NOT Express enough the AMAZING job that was done! Chad Bennett and his team were professional, on time, always willing to communicate, and explain everything through each step of the process. My wife and I wont hire anyone else! Still 2 days after my whole yard was landscaped front and back by Chad and his team, we find ourselves speechless! Our neighbors have even complimented the work and asked what company did our landscaping. Great job Chad! A HUGE THANK YOU FROM MY WIFE AND I, and we will be recommending your company to all of our friends and colleagues!! Very SATISFIED CUSTOMERS!! Thanks again to Bennett Lawn Care Professionals!! Look forward to our next project!! Thanks, V/R, JF & MS🙂🙂
Response from the owner
It is our desire to provide the highest level of service to our clients. It gives us a great sense of pride to know that we "nailed it" for our valued customers. We thank you for giving us the opportunity to serve you " The Old Fashioned Way!"
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