Aperion Care Oak Lawn
Ridgeland, Oak Lawn, IL

Aperion Care Oak Lawn Reviews

3.3 stars based on 64 reviews

Featured Comments:

• E

  Ellen

  4.0

  The staff is incredibly dedicated and go above and beyond in providing personal care to the residents — both medically and physiologically. (I think they deserve to be paid more, though I suspect their comp is a result of the charges.) Yes it’s small and clinical but I had to give recognition to the individuals. I can never thank each of them enough for the many, many incidents of behind-the-scenes care that they’d never know were noticed and appreciated. A building of people performing important duties of care. [PS Everyone misses Silvia!]

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  Response from the owner

  Thank you for your kind words

• J

  Jean evener

  1.0

  If I can give zero stars I would. I don't know where to begin. My father was a patient at this facility for only a week. In a matter of a week. This facility did not give him his required meds, misplaced inhalers, bruising on his eye and a lump on the head (which may required stitches), arm bruised due to blood work (which was not authorized) dehydration and lack of exercise. The nursing staff failed to properly insert a catheter. Patients only leave their beds for dining purposes only, maybe if there is an activity going on. According to the staff and I swear you cannot make this up! Patients were in bed due to quarantine. Yet they were all eating in the dining area at the same time!! They did not change my father's clothes maybe twice in a week. They even sent another man's boxers in his suitcase!!!! Again you cannot make this up! I will be contacting the VA and put in a complaint through them. This facility is contracted through the VA so I will go through them. I also have pictures I will be submitting as well. 8/18/2021..the number below is automated. You do not get a live person. Its not worth the call.

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  Response from the owner

  Hi Jean, we would like to speak with you regarding your experience. Please contact us via our corporate compliance hotline at 888-415-6777 and leave us your contact information so we can speak with you directly. Thanks!

• M

  Miguel Villanueva

  1.0

  I do not recommend this place, my dad has gone hours without getting a diaper changed, laundry is always dirty or comes up missing, lack of grooming, dirty wheel chair, sticky floors all the time, this place is a mess!!! I can go on for ever.

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  Response from the owner

  Hi Miguel, we would like to speak with you regarding your experience. Please contact us via our corporate compliance hotline at 888-415-6777 and leave us your contact information so we can speak with you directly. Thanks!

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